Kirmac Collision & Autoglass

Founded by Ian McIntosh in 1973, Kirmac Collision & Autoglass was ahead of its time. McIntosh adopted a technology-first philosophy from the beginning and continuously looked for new ways to improve collision repair. Ian's vision was inspired by his assembly line work experience at Burnaby's largest truck manufacturer. The lines were fast, organized, and high-quality. Collision repair shops in the early 1970s were dirty, inefficient, and satisfied clients with "good enough" quality. Kirmac was poised to change the collision repair industry forever. Our Disassembly team removes the part of your car that requires repair before the estimation is completed. This is done to assess essential repairs and replacement parts, as well as any "hidden" damage that was not noticeable before disassembly. Finally, when the repairs have been completed, the vehicle is again subjected to a Quality Control check. This verifies that everything related to an authorized repair has been completed.

The feedback for Kirmac Collision and Autoglass was overwhelmingly positive, especially regarding their excellent customer service. An additional highlight is that processed claims and set up courtesy vehicles for clients. Many reviews mention employees who went above and beyond, including Ryan. Car owners received their vehicles back in better conditions than when they left, and the body and mechanical work, which was often packaged with a car wash and cleaning. Workers such as Ryan should be recognized for being helpful and thorough. The one criticism that emerged was that repairs are occasionally done on the wrong fender. Another customer praised Kirmac's ability to accommodate. If needed, a customer noted, they could stay as long as necessary. The four-word summary for Kirmac would be Excellent Customer Service, as a guarantee for returning customers.