At MasterHost, a group of dedicated professionals will manage your Airbnb rental process for you. This convenience and efficient assistance will help you save time and reduce the uncertainty about your property or properties. We have a clear charge structure designed to be of great value, with monthly charges ranging from 10 - 20%. In general, an Airbnb management company handles marketing, SEO, pricing, guest check-in/out, customer service and cleaning, maintenance, emergency response, key management, and so on.
Reviews Summary
In general, the distinct pattern exists in the reviews. Most reviews employ that MasterHost is a highly professional and trustworthy Airbnb management company. All the reviewers highlight their agent’s competence and quick responsiveness, as this fosters their peace of mind. Hence, many customers report consistent years with the firm’s services and recommend them to others. The approaches the company takes, especially in emergencies, are noteworthy and have saved time for a few clients. However, many reviews signal that the company's services are valuable in the COVID era and guarantee that these rentals have high occupancy rates at all times. As a final point, the reviews suggest that the company is an excellent choice for Airbnb management as they seek to retain its Superhost status.
Frequently asked questions
7 questions
What do MasterHost clients say about the work?
Clients frequently praise the team's professionalism, responsiveness, and ability to maintain high occupancy rates. Reviewers highlight specific agents like Julia and Victoria for their excellent communication and handling of emergencies, contributing to a smooth rental experience.
Does MasterHost offer emergency handling for Airbnb properties?
Yes, they provide emergency handling as part of their Airbnb management services. Reviewers have noted their prompt responses to emergencies, which adds to their reputation for reliability and professionalism.
What services does MasterHost provide for Airbnb management?
MasterHost offers a comprehensive range of services including Full-Service Property Management, Guest Communication, Emergency Handling, Standard Cleaning, Deep Cleaning, Turnover Cleaning, Interior Photography, Exterior Photography, and Virtual Tours.
What are MasterHost's operating hours?
Their hours are as follows: Monday: 8:30 AM-4:30 PM, Tuesday: 8:30 AM-4:30 PM, Wednesday: 8:30 AM-4:30 PM, Thursday: 8:30 AM-4:30 PM, Friday: 8:30 AM-4:30 PM, Saturday: Closed, Sunday: Closed.
Can I expect good communication from MasterHost regarding guest inquiries?
Yes, many clients have mentioned the team's excellent communication skills, particularly in responding promptly to guest inquiries, which enhances the overall rental experience.
How does MasterHost ensure cleanliness for my Airbnb rental?
They offer various cleaning services, including Standard Cleaning, Deep Cleaning, and Turnover Cleaning. Reviewers have expressed satisfaction with the cleanliness of their properties, indicating effective management of cleaning tasks.
Where is MasterHost located?
422 Richards St Suite 170, Vancouver, BC V6B 2Z4, Canada
Location & directions
Vancouver, British Columbia
MasterHost
Airbnb Property Management
Address
422 Richards St Suite 170, Vancouver, BC V6B 2Z4, Canada
They have hidden fees when terminating the contract.
They charged me for January through March although their management was done for December.
In addition, Julian, one of their managers doesn’t do anything. She just runs Hostyapp AutoMessage and that’s it. Don’t expect a higher occupancy rate by hiring them.
The only thing I liked about them is taking good profile pictures.
I regret signing with them.