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  1. CA
  2. BC
  3. Vancouver
MasterHost
MasterHost

MasterHost

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422 Richards St Suite 170, Vancouver, BC V6B 2Z4, Canada Get Directions
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ABOUT   Services Excellence Summary

At MasterHost, a group of dedicated professionals will manage your Airbnb rental process for you. This convenience and efficient assistance will help you save time and reduce the uncertainty about your property or properties. We have a clear charge structure designed to be of great value, with monthly charges ranging from 10 - 20%. In general, an Airbnb management company handles marketing, SEO, pricing, guest check-in/out, customer service and cleaning, maintenance, emergency response, key management, and so on.

 

SUMMARY   Reviews Summary

In general, the distinct pattern exists in the reviews. Most reviews employ that MasterHost is a highly professional and trustworthy Airbnb management company. All the reviewers highlight their agent’s competence and quick responsiveness, as this fosters their peace of mind. Hence, many customers report consistent years with the firm’s services and recommend them to others. The approaches the company takes, especially in emergencies, are noteworthy and have saved time for a few clients. However, many reviews signal that the company's services are valuable in the COVID era and guarantee that these rentals have high occupancy rates at all times. As a final point, the reviews suggest that the company is an excellent choice for Airbnb management as they seek to retain its Superhost status.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (4)
very professiona ... (3)
great service (2)
highly recommend ... (2)
great job (1)
punctual (1)
extremely happy (1)
very responsive (1)
great results (1)
recommended (1)
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Cons
have hidden fees ... (1)
very bad service ... (1)

MasterHost Reviews: 14. Average Rating: 4.4

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very bad service.. I wish I could make a zero star review
They have hidden fees when terminating the contract. They charged me for January through March although their management was done for December. In addition, Julian, one of their managers doesn’t do anything. She just runs Hostyapp AutoMessage and that’s it. Don’t expect a higher occupancy rate by hiring them. The only thing I liked about them is taking good profile pictures. I regret signing with them.
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