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Review Keywords Analysis

  1. CA
  2. BC
  3. Vancouver
On Side Restoration Services

On Side Restoration Services

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Open  00:00-23:59 now
3157 Grandview Hwy, Vancouver, BC V5M 2E9, Canada Get Directions
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ABOUT   Services Excellence Summary

Our Company On Side Restoration: We are restoring homes and businesses in Canada since 1979. Employing more than 1,200 well-trained, certified technicians and tradesmen, including 500 with Technician or Trade-level certification. We provide the best services with over 10,000 piece of specialty restoration equipment and 670 emergency response cars across the country via our 24/7 service every day of the week. Water Damage Repair: Water damage can damage structures and create unhealthy mould. We are Canada's leader in water damage repair. Our emergency services respond to water damage. Our expert restoration specialists have been offering services since 1979. Our emergency response fleet comprises hundreds of vehicles, and we have innovative equipment that helps assess property damage and develop a recovery strategy and restore the business or home properly, quickly reversing the impact of damage.

 

SUMMARY   Reviews Summary

The client reviews speak volumes about the high level of customer service and quality of workmanship. In many cases, customers were amazed by the care and attention to detail given to their damaged homes. Mike, Wade, and Brock, project leaders, were singled out for their effective communication, thoughtfulness, and response to client questions. They were also empathetic in responding to the urgency of various projects and coordinating restoration and renovation work, particularly in the case where the client was an elderly lady who had suffered from smoke damage. The clients appreciate their attention to the communication, remediation plan and regular updates as the project progressed, made the process less overwhelming for the clients. This sense of care and professionalism is shared throughout the company as Michael and the crew and Vik Mardikian and project manager were also commended for their professionalism and excellent restorative action. Several reviews endorsed this company, indicating that the company is highly recommended for anyone seeking competent restoration services. It was evident that the company was prepared to deal with any crisis, responding promptly, efficiently, and effectively; the clients demonstrated this with their positive reviews. The company's pricing was even a minor issue, but most customers stated that the restoration costs were worth the service quality.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (16)
highly recommend ... (8)
on time (4)
great job (4)
very impressed (4)
very professiona ... (3)
quality work (3)
quick response (2)
accommodating (2)
stress free (2)
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Cons
rude (5)
horrible (5)
unprofessional (3)
rude customer se ... (2)
never apologized ... (2)
not recommend (2)
would not recomm ... (2)
frustrating (2)
frustrating (2)
no response (2)
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On Side Restoration Services Reviews: 104. Average Rating: 3.5

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