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Pender Auto Body Ltd

Pender Auto Body Ltd

105 reviews
Visit Website
+16042551626
Closed  Now now
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Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed
1605 E Pender St, Vancouver, BC V5L 1W2, Canada Get Directions
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ABOUT   Services Excellence Summary

Meet Tai Van Lam, his family owns and operates Pender Autobody. He has over 30 years of experience in the autobody industry. His path to Pender Autobody started in Vietnam in 1970 when he worked on motorbikes. When the war ended, he immigrated to Canada in 1980 and got a job in auto detailing. Due to his passion for auto refinishing, Tai quickly made his way to Head Painter. Almost 15 years ago, Tai Van Lam became the owner and operator of the shop, allowing him to fulfill his promise to quality work. Tai contributes the success of Pender Autobody to hard work, attention to detail, and great customer service. Every member of the Pender Autobody Team has these attributes. You will receive the best service and quality repairs as soon as you step into their shop.

 

SUMMARY   Reviews Summary

There were quite a lot of reviews. However, a brief summary of the review data could be written as follows: Pender Auto Body's online reviews express strong satisfaction with the shop. They love the quality fixing, and they feel respected and cared for by the repairmen. Nearly all reviews said how simple their process was. They liked the up-to-date messagíng and progress reports, and they enjoyed the clean loaner cars. Customers were also pleased with the efficiency of both drop-off and delivery. Some issues had to be resolved after the job was done, and almost all customers wrote about a good warranty experience. The staff made them feel respected and protected throughout the procedure. They also discovered numerous new problems and updated the quote as they worked on the vehicle. Most customers spoke of collaborative insurance claim...

 

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Pros & Cons

PROS
recommend (27)
highly recommend ... (8)
great service (6)
great job (6)
recommended (5)
very happy (5)
very impressed (4)
friendly and pro ... (4)
friendly service ... (4)
great work (4)
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Cons
do not use (1)

Pender Auto Body Ltd Reviews: 105. Average Rating: 4.8

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Reviews (1) Google Reviews (104)
V
Vlad
on Trustanalytica
I first repaired my Acura RDX 2008 for minor body work in 2018 and was very happy with the work done. Back in November 2022 during the snow storm, my car got into an accident and as result was non-drivable. Pender Autobody was the only shop that wanted to work with me and ICBC to schedule repair during this extremely busy time and with the holiday approaching. They did an amazing job and put my car back on the road promptly. I also had a minor issue after the main repair which was handled promptly and under warranty. Overall, I could not be happier with their work and how the shop Manager Hung handled my claim.
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