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  1. CA
  2. BC
  3. Vancouver
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada

Sleep Country Canada

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Open  9:30 AM-6:00 PM now
2105 Avenue W 41st Ave, Vancouver, BC V6M 2A3, Canada Get Directions
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ABOUT   Services Excellence Summary

Sleep Country Canada is the largest omnichannel mattress retailer in Canada. We are the country's only specialty bedding retailer with both bricks-and-mortar and online stores. Canadians are proud to offer a good night's sleep. The concept was founded in Vancouver in 1994 by Christine Magee and Stephen Gunn, with support from Gordon Lownds. We currently have more than 265 locations across this great country. One size does not fit all when it comes to sleeping. Sleep Country Canada is about sleep. It's not always easy to find your "just right". The Sleep Experts will help you find the perfect sleep. Our goal is to ensure every Canadian gets the best sleep possible.

 

SUMMARY   Reviews Summary

Sleep Country's Kerrisdale store has a host of positive reviews on the welcoming environment which gives an ideal shopping experience to its customers. The salespersons like Adey and Tylor are lauded for their know-how, patience and excellent product demos which helped in product selection. This is a representation of fulfilled customers. The delivery personnel are also praised a lot for their promptness, politeness, and professionalism. The store's manager, Leung, is also celebrated for his readiness to offer helping hands in case of any issues, and this is a change from bad experiences witnessed in other locations. Their immediate needs are well met, and this can be seen in numerous reviews and recommendation of the store to friends. It is a fact that the store has a pool of loyal customers who are pleased with the mattresses and adjustable beds they purchased. My general observation is that the store gives great customer service, and since satisfaction is the key indicator of a store's success ,more people will be drawn to try the store.

 

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Pros & Cons

PROS
recommend (4)
very satisfied (2)
highly recommend ... (2)
very knowledgeab ... (2)
very helpful (2)
very happy (2)
great experience ... (2)
extremely knowle ... (2)
helped me (2)
good service (1)
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Cons
no customer serv ... (1)
expensive (1)
disrespectful (1)
awful (1)

Sleep Country Canada Reviews: 52. Average Rating: 4.1

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