Professional techniciansExcellent jobFriendly serviceGreat resultsTimely arrivalCourteous staffKnowledgeable techniciansQuick serviceRepeat customersGood quality of service
About this business
Serving all areas of Vancouver, which includes the following:
West End, Downtown Vancouver, Coal Harbour, Yaletown, East Vancouver, Arbutus, Dunbar, False Creek, South Granville, Kerrisdale, Kitsilano, Marpole, Shaughnessy, West Point Grey, Cambie, Mount Pleasant, Renfrew, Strathcona, and other Vancouver neighborhoods.
Skilled Technicians with Extensive Training
Special preparation for stains and traffic lanes
Expert in removing tough stains like pet stains, wine, food stains, and other types of stains
Cleaning that is safe for the environment and children
Special treatments to remove stains and odours
Reviews Summary
Overall, SmithWerks enjoys client approval, especially technicians like Zaji and David. Customers praise Zaji's deep upholstery cleaning and professionalism. They applaud his meticulousness and rapport with clients, especially when he turns worn-out couches into something new. As Stated in the Smithwerks review Dave impressed with his demeanor and expertise, customers prefer his rug and carpet cleaning. His honesty and knowledge make difficult jobs like pet stains easier. In a review of Smithwerks, a satisfied customer says, "he saved my stair carpet and was very attentive and conversant.' Another one indicated, "With his technical skills, he should get a pay rise,' as he is that good. Other factors related to client satisfaction include these: SmithWerks' continuous communication, punctuality, fair pricing, and aftercare. This exceptional cleaning service will always be essential as indicated by references like " I strongly recommend them." and "I will be returning." Customers explained that Smithwerks was the only rug cleaning location that pleased them. Another reviewer specifically praised the 'amazing spot removal.'.
Frequently asked questions
7 questions
What do SmithWerks Carpet and Upholstery Cleaning clients say about the work?
Clients frequently praise the professionalism and punctuality of the technicians, particularly highlighting Zaji and Freddie for their thoroughness and friendly demeanor. Many reviewers noted exceptional results in cleaning carpets and upholstery, often stating items looked and smelled like new again.
Can I get my pet urine stains treated at SmithWerks Carpet and Upholstery Cleaning?
Yes, they specialize in difficult stains, including pet urine stain treatment as part of their carpet cleaning services. Many customers have reported successful removal of long-standing pet stains, enhancing their satisfaction with the results.
What services does SmithWerks Carpet and Upholstery Cleaning offer?
SmithWerks provides a range of services: Carpet Cleaning (General Carpet Cleaning, Stain Removal, Pet Urine Stain Treatment), Upholstery Cleaning (Sofa Cleaning, Sectional Cleaning, Chair Cleaning), Area Rug Cleaning (Small, Medium, Large), and Customer Follow-Up (Post-Service Satisfaction Call, Email Follow-Up, Service Review Request).
What are the operating hours for SmithWerks Carpet and Upholstery Cleaning?
Does this business offer follow-up services after cleaning?
Yes, SmithWerks includes post-service satisfaction calls, email follow-ups, and service review requests to ensure customer satisfaction and gather feedback on their services.
How does SmithWerks ensure quality in their cleaning services?
The team at SmithWerks is noted for their complete training and expertise in handling difficult stains. Clients have remarked on the thoroughness and attention to detail during the cleaning process, contributing to high satisfaction rates.
Where is SmithWerks Carpet and Upholstery Cleaning located?