Swim Recruiting

This recruitment company placed a candidate in a leadership role, but they did not last three months. While the candidate appeared qualified and interviewed well, it quickly became evident that she was overwhelmed by the responsibilities. SWIM presented several replacement candidates; however, none were of senior leadership caliber. When we sourced a suitable candidate on our own, the company refused to refund our fee, leaving us over $40,000 out of pocket. Their senior management sent multiple emails defending their position and denying a refund, claiming they spent hundreds of hours on the account—a claim that seemed unfounded. I would advise exercising extreme caution when dealing with this firm. I have not heard from them since informing them of my intent to pursue small claims to recover the funds.