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Our mission is to meet and exceed the expectations of customers by crafting timepieces that are extraordinary in both technical sophistication and aesthetic appeal.
 
Reviews of VC Boutique in Vancouver indicate exceptional customer service ensuring an enjoyable shopping experience. Charly, Vincent, and Yetta have a depth of knowledge and passion for watches that they happily share to guide in selectuing the best time pieces meeting personal requirements. Customers were allowed to try on watches, while in one case an older, harder-to-find model was sourced for a customer to view. In addition, the staff are commended for being honest when it comes to waitlists and inventory. The store provides info on every watch in the inventory and explains the watchmaker's brand and the history of the watches together with booklets as free gifts. The boutique garnered numerous repeat customers, many customers report feeling comfortable and happy to visit, and made comparisons with shopping especially against online options or at other local authorized dealers. Some stated that they hope they can buy their cherished watches at the store and agreed thatVincent and his team are as enthusiastic about watches and what happens when a collection contains this kind of knowledge. All reviews lauded the attentive, welcoming team members, who, I the customers, and no customers reported being rushed to buy or make a quick decision. Buyers rated the boutique highly and congratulated the team, with some expressing satisfaction and others intending to return and see the staff in the future. The store offers Limited selections for female customers who are currently good but could improve if more models were introduced. However, there are general recommendations to other potential customers, a rarer sight in Boutique experiences, and the rating of the general consumer experience as excellent may encourage many to visit.