Professional team(8)On budget(4)Responsive communication(4)Quality materials(3)Hardworking team(3)Successful project outcome(3)Timely completion(2)Commitment to quality(2)Friendly staff(1)Collaborative process(1)
About this business
Vinca Landscape’s vision is to be a market leader in getting economic, environmental and social benefits from our landscapes. Local businesses team up with us to create outstanding outdoor living spaces and landscapes that are unique, affordable, and environmentally friendly, and exceed customer expectations. We aim to create a workplace where employees and clients feel connected and supported.
Reviews Summary
There were many positive reviews of Mario and his team. All reviewers praised the professionalism, quality, and collaborative nature of working with Mario and his team. A significant amount of work was completed during a difficult year, and the outcomes were fantastic. It is a great deck pool service in Vancouver. Customers were satisfied with the budget as agreed, completed. It was a success. Carried out in the city by pool services, the project to expand the pool went according to schedule, contributing to restoration. This was the same time that a complete deck was built with paving. Lawn was changed. They were trained well with irrigation. Significant hardcaping was done a residence that attract the could cost shown changes. They are made visible and light, good light images were retained. The conclusion of the above means that they can take care of the quality landscaping which is better before.
Location & directions
Vancouver, British Columbia
Vinca Landscape
Landscaper
Address
1100 - 1200 W 73rd Ave, Vancouver, BC V6P 6G5, Canada
This review is being written 7 1/2 month after we started working with Mario, Louis and the rest of the team at Vinca Landscaping, and over 6 months after we've paid a $35,000 deposit up front for a job that was supposed to take 15-20 business days. We are also in the process of filing a claim with the Better Business Bureau.
The project included replacing a fence in the back yard, building a ground level deck, planting a small hedge, and putting up a metal fence up in the front yard. We paid the deposit in May and the project was supposed to have started in July. Out of the work we had pre-paid for, the only part that is partially done is the backyard fence – which is still incompletely painted with smudges and doesn’t quite follow a straight line. Last week he had sent in an email asking for more money claiming I had filed a "work change order" with a previous project manager for more expensive materials. When I had replied with copies of the email chain where we had selected the materials offered to us by Louis during our initial meeting in June he had stopped replying and we have not seen or heard from his team since.
If you consider working with Vinca you should take a look at the rest of the reviews here to get a sense for the common themes. You may also notice that Vinca's office address is actually only a rented office space as they do not have a physical office and no way of getting a hold of them once you've paid them and they've cashed your cheque. Please take this as a cautionary tale and I hope you won't be falling victim to the same scam we unfortunately have.