Arc'teryx Victoria
Hours:
Open 10:00 AM - 7:00 PM
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Address: 1305 Government St, Victoria, BC V8W 1Y9, Canada Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Innovation is why we exist. The Canadian Coast Mountains are harder, drier, and wetter than anywhere else. We were established by people who wanted better gear. Design is an endless process. Every product is built to fulfill its specific requirements. Arc'teryx Victoria offers a hand-picked range of relevant and contemporary designs for your active city lifestyle. Our team of experts will assist you in choosing the best equipment. This is where you can ask questions, find out about international tours, and get advice. Clinics, product sessions, and other events are held in-store. The people who want to delve into new places, objects, and sensations inspire us. You are our instructors.
Reviews Summary
Most reviews praise the excellent service and notable knowledge of the employees. Many customers liked the cleanliness and stylish appearance of the shop. Additionally, Arc Teryx brand, with its high quality outdoor gear and good customer service, is a major draw. A specific commendation was given to one customer service representative for his assistance. The store's staff have helped many customers navigate the warranty process. A recurring theme is a profound desire for the staff to ensure clients feel guided and informed. The store's commitment to excellent customer service and sense of community are appreciated.
Frequently asked questions
6 questionsWhat do Arc'teryx Victoria clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, highlighting their helpfulness with warranty claims and product knowledge. Many reviewers appreciate the clean and well-organized store, along with the high-quality gear available.
Does Arc'teryx Victoria provide warranty claims assistance, and how do customers feel about it?
Yes, they offer warranty claims assistance, and customers have noted positive experiences with the process, often mentioning helpful staff who guide them through online claims.
What services does Arc'teryx Victoria offer?
Arc'teryx Victoria provides Outdoor Apparel including jackets, pants, and base layers; Customer Support such as warranty claims assistance, product knowledge consultation, and in-store pickup support; and Gear Maintenance including GORE-TEX care, repair services, and cleaning services.
Can I get help with GORE-TEX care at Arc'teryx Victoria?
Yes, they offer GORE-TEX care as part of their gear maintenance services, with staff members who are knowledgeable about proper care techniques.
What types of outdoor apparel can I find at Arc'teryx Victoria?
You can find a range of outdoor apparel at Arc'teryx Victoria, including jackets, pants, and base layers, all designed for active urban life.
Where is Arc'teryx Victoria located?
1305 Government St, Victoria, BC V8W 1Y9, Canada
Location & directions
Victoria, British ColumbiaArc'teryx Victoria
Camping Store
Address
1305 Government St, Victoria, BC V8W 1Y9, Canada
Hours
Open 10:00 AM - 7:00 PM
Arc'teryx Victoria Reviews · 4.6 average
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