Recommend(8)Highly recommend(6)Recommended(4)Highly recommended(4)Very professional(4)Great job(3)Punctual(2)Very happy(2)Helpful and knowledgeable(2)On time(2)
About this business
Besolar is the foremost solar panel installer in Greater Victoria. We are a solar division of Brewis Electric Company with over 40 years of experience. Besolar offers a full customer journey, starting with the initial assessment and engineered system design. Besolar includes Tier 1 quality parts and warranties for all systems. Furthermore, there are full electric services provided, as well as comprehensive web assistance. Our goal is a top-quality system installation and continued support, even during its life cycle. Our installation crews are certified and trained in all roof, fall protection, and installation aspects.
Reviews Summary
A considerable number of reviews allude to customer satisfaction with BeSolar, especially the courtesy, efficiency, and skillfulness of the staff. The clients highlighted the attentive and patient approach BeSolar's sales staff took in answering their questions and guiding them through the installation process. Grade-A customer service, team professionalism and qualitative review were consistent themes among the evaluations. This resulted in installations that reflect the pricing and also finalized on time and on budget or ahead of schedule. Customers noted the quality and friendly installations and that this process was smoother than they anticipated. The review details how competent and delightful each staff member in their different spheres of expertise was and. The firm’s genuine concern for and communication with customers overshadows any business-related or time-to-market challenges. In the list are mentions of specific competences such as the installer's ability to negotiate under constrained circumstances to complete the task successfully or to access utilities. Personal experiences are shared by the respondents, which they say allowed them to feel like their project was valued, which increased trust. The company's operational transparency also clearly communicated that there would be no surprises. This feedback reveals BeSolar's solid organizational culture and its commitment to placing the customer at the center of everything.
Our project installation was completed last week. I was dreading a loud few days which would impact my home-based business, but they managed to work around my hours and it turned out not to be noisy at all! Greg and Curtis were both exceptional in advice, information and help, and hats off the crew, Jordan the electrician, and Ty, Etti and Hayden the installers. All of them were cheerful, friendly and polite, and the entire process has been much easier than I anticipated. Ditto the environmental assessor, Cesar from GetsEnergy. Thank you all for a great job.
While we ultimately did not go with Besolar for our project, the two companies were within $74 of each other. Greg is wealth of knowledge and great to talk with, Curtis was a true pleasure to work with and their entire team was helpful and knowledgeable. I would not hesitate to recommend Besolar to anyone considering a solar project.