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Brown Bros Agencies Ltd.

Name: Brown Bros Agencies Ltd.
Address: Victoria, CA
Telephone: +12503858771
Rating: 4.099

101 reviews

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+12503858771

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1125 Blanshard St, Victoria, BC V8W 2H6, Canada Get Directions

property management company Top Property Management Companies in Canada Top Property Management Companies in British Columbia real estate agency Best Real Estate Agencies in Canada Best Real Estate Agencies in British Columbia

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ABOUT Services Excellence Summary

Let us handle the management of your commercial, residential or strata property for you. Our help includes advertising your property, tenant screening, financial management, and attending strata council meetings.

SUMMARY Reviews Summary

Most of the reviews commend Brown Bros property managers for their responsiveness and professionalism. The name that recurs in most reviews is Andrew Arnold, whose clients give wholesome appreciation and underscore his diligence, responsiveness, and good communication. Conrad and Julia are great resources as well, and they have been recognized for offering great customer service with an efficient and welcoming perspective. Andrew has been well received by customers who have had the opportunity to engage and recount his high standards of professionalism during their interactions. Reviews point to the speed and effectiveness of the Brown Bros managers in addressing inquiries and the professionalism, respect, and attention that they accord tenants and clients alike. The most appropriate word to describe the service experience at Brown Bros is the personal touch and kindness that is attached, Turner shows that workers reply quickly and are good at detailing and providing information. Most of the testimonials confirm that Brown Bros's services are personalized and helpful and that their positive encounter with the customer service staff has significantly influenced their verdicts. However, one reviewer remarked that the service rendered at Brown Bros is unpleasant, as the same reviews portray increased customer service by Brown Bros. The empathy and care displayed by the staff account for this change in customer reviews.

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

highly recommend ... (7)

very professiona ... (5)

great experience ... (4)

very responsive (4)

very quickly (3)

accommodating (3)

very happy (3)

knowledgeable an ... (2)

very friendly (2)

Cons

horrible (2)

waste your time (1)

not recommend (1)

awful (1)

disrespectful (1)

rude (1)

upset (1)

over priced (1)

not worth (1)

0 stars (1)

Brown Bros Agencies Ltd. Reviews: 101. Average Rating: 4.1

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% summary

Excellent

Good

Average

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100%

Bad

Reviews (1) Google Reviews (100)

Blake

on Trustanalytica

Fix negative reputation Fix negative reputation

I'm a condo owner in a building managed by Kim Haddow of Brown Bros. Let me say at the outset, Brown Brothers receives a positive review for their courteous and efficient staff. However, I single out Kim Haddow as the exception. Dealing with her directly on several occasions, my experience has been largely negative. She has always been difficult to get hold of, promising to call but never following through, and going on frequent vacations but not monitoring her voice mail. She can also be petty and vindictive when we don't see eye- to- eye. "Unprofessional" would be the best summary descriptor.

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