Easy to useHelpful for elderlySimple setupGreat sense of reliefGreat customer supportLife changingSeamless communicationGreat technologyRespectful staffConnectivity features
About this business
Care2Talk | Connectivity + Health Tablet
Our elderly-focused Care2Talk tablet differs significantly from standard tablets and smartphones. Use the 8-inch Care2Talk tablet included in your subscription to make connecting easier: Seniors have often been left behind in the telehealth revolution. Our Care2Talk platform combines both telehealth and in-person access with a Physician, Nurse Practitioner, and Pharmacist.
Reviews Summary
The Care2Talk video calling app is a game-changer for families with elderly relatives in care homes. Almost all reviewers commented on how easy it was to set up and use, even for technophobes. The app allows users to call and see each other at the touch of a button, making it perfect for grandparents and parents alike. The positive effect this has had on older people in care was also noted by many customers, with suggestions that it was as good as it got in terms of connecting remotely. Several customers felt that their elderly relatives were much less lonely and isolated once they started using Care2Talk, with the usual standards of customer service you'd expect from the start-up. A small number of customers also thought that the app was life-changing, as they or their relatives were able to use it to say goodbye to loved ones or show off their garden during the lockdown. The overwhelming majority of customers would recommend the app to other potential users, and many confirming that their customers feel the same way.
Frequently asked questions
7 questions
What do Care2Talk clients say about the service?
Clients frequently praise the ease of use of the Care2Talk app, highlighting its ability to connect seniors with loved ones effortlessly. Many appreciate the supportive staff, noting their friendliness and respect during interactions. Overall, users feel a sense of relief and connection through the service.
Does Care2Talk offer technical support for their video communication application?
Yes, Care2Talk provides technical support as part of their Video Communication Application services. This includes setup assistance, monthly subscription, and ongoing technical support to ensure users can effectively connect with their loved ones.
Can I get training on how to use the Care2Talk tablet for seniors?
Absolutely! Care2Talk offers user training as part of their Tablet for Seniors services, ensuring that seniors can easily learn to navigate their tablets and stay connected with family and friends.
How does Care2Talk ensure seniors can connect easily with their loved ones?
The Care2Talk tablet is specifically designed for seniors, featuring elder-friendly apps and a simple interface. Reviewers mention that even those who are not tech-savvy find it easy to use, enhancing their ability to connect with family.
What kind of customer support does Care2Talk provide?
Care2Talk offers multiple customer support options, including live chat support, email support, and phone support, ensuring that users can get assistance whenever they need it.
How does Care2Talk's tablet differ from regular tablets?
The Care2Talk tablet is tailored for seniors, featuring an 8-inch screen and elder-friendly apps. It is designed to facilitate easier communication, making it a valuable tool for those who may struggle with traditional devices.
Where is Care2Talk | Connectivity + Health located?
I bought a yearly subscription and never received a contract. So I requested a refund - just 5 workdays into a one year subscription - and they said they never offer refunds, which is not a thing in BC, but they would give 11 months only. They seemed to think I would transfer my medical records over for that month.
I said no, and brought them to BC Civil Resolutions Tribunal, who basically told them to pay the full refund within 14 days. You can search Care2Talk on the site to read about it.
But the company hasn't paid! So now they are in violation of Court Order DO-SC-2024-005311.
Oh and did I mention they tried to ding my credit card a second time, right in the middle of the litigation process?
Your credit card info. Your medical records. Think twice folks.