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  1. CA
  2. BC
  3. Victoria
Derick's Automotive Services
Derick's Automotive Services

Derick's Automotive Services

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638 John St, Victoria, BC V8T 1T9, Canada Get Directions
4.8
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ABOUT   Services Excellence Summary

Derick’s Automotive Services Ltd. finds and fixes problems that other shops can’t. Our factory-trained mechanics are committed to restoring your vehicle's performance. Our family workshop has been servicing all makes and models since 1960. Derick's Automotive Services is suitable for your family vehicle, company fleet, or gasoline engine. The most advanced diagnostics and brand-name components are available at our automotive service and repair facility. We have the best prices for any car or truck problem. You can rest assured that your vehicle will be checked, resolved, and resolved as quickly as possible by a team of professionals. Derick's Automotive Services is a reputable company with more than 50 years of experience, and it thrives on word-of-mouth referrals and repeat customers.

 

SUMMARY   Reviews Summary

Reviewers highlight the shop's exceptional customer service, practical repair work, and reasonable prices. Customer reviews depict the owners, Norman and Debby, as honest, hardworking mechanics devoted to assisting their customers quickly. The ease and reliability at which the problem is solved is an added bonus. Many of the reviews suggest that the staff went above and beyond during business hours to accommodate other clients who needed assistance in a short time frame. Several reviewers also praise the business for its honesty about what is needed now and what can wait, plus being able to call when the work may not be necessary at all. The majority of the comments admire the business because of these attributes. A large portion of the reviews also mention the cleanliness and professionalism of the shop, which outlines the high level of management ability. Persistent kindness is also recognized in the establishment's culture, as the team is devoted to explaining the repair to the clients rather than wolfing them off. In short, the shop is a reliable and friendly local company praised by a community to provide quality service at a decent price.

 

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Pros & Cons

PROS
recommend (11)
highly recommend ... (6)
fair price (4)
very happy (2)
super nice (2)
great job (2)
fair prices (2)
very kind (2)
fair pricing (2)
great spot (1)
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Cons
poor customer se ... (1)

Derick's Automotive Services Reviews: 53. Average Rating: 4.8

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