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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
DK Motors
DK Motors
DK Motors

DK Motors

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Open  9:30 AM - 6:00 PM now
430 Burnside Rd E, Victoria, BC V8T 2X2, Canada Get Directions
4.4
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ABOUT   Services Excellence Summary

Welcome to the DK Motors website. We appreciate you spending some time here. We are pleased to offer you an interactive tour that will enable you to see the pre-owned cars, trucks, and vans in our Vancouver Island network up close. You may also schedule service appointments or apply for financing. Pre-owned vehicle searches come with high expectations. It is a testament to the pre-owned cars under consideration, and DK Motors feels the need to raise your expectations regarding the dealer you work with.

 

SUMMARY   Reviews Summary

The reviews exude positivity from the customers, who seem satisfied with the customer service from the staff. The sales personnel like Alan and Rohit receive praises for their help, especially with the purchase of a new car. The after-sale services are impressive, with Rohit and Alan taking care of issues that developed after the purchase and making sure that new clients get what they deserve. Mechanic services are also seemingly free for customers. The company's management is strong, with the owners participating and maintaining a positive relationship with the clients. Many purchasers are returning customers and refer friends and family to buy from DK Motors. The customers appreciate the environment and call it stress-free and no pressure. The general feeling from many reviews is that the management and sales strategy of the dealership are the best in the USA. The many recommendations from current customers will surely result in more clients. In summary, the reviews explore a comfortable and friendly dealership with good customer service, convenience in paying and annual inspections, and therefore becoming an excellent referral to customers.

 

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Joy left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 09
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Pros & Cons

PROS
recommend (24)
highly recommend ... (11)
great experience ... (9)
great service (7)
very friendly (5)
very professiona ... (5)
friendly and kno ... (4)
knowledgeable st ... (3)
accommodating (3)
great customer s ... (3)
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Cons
untrustworthy (1)
unprofessional (1)
unhappy (1)
very disappointe ... (1)
disappointed (1)
do not trust (1)
stay away (1)
waste of time (1)
disappointing (1)
upset (1)
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DK Motors Reviews: 101. Average Rating: 4.4

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I went in and thought I had found a sincere and honest salesman. I couldn't have been more wrong. I tried to do a good deal with them but they said they couldn't, so I left, believing those were the facts. 3 days later I got a call saying that they "could do it now because they had permission". Same old, same old, stupid selling tactics. I would never buy from them!
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Joy left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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