Friendly serviceKnowledgeable staffNo pressure salesExcellent customer serviceHelpful staffSatisfied with purchaseFamily operatedRelaxed atmosphereGood dealSupportive sales team
About this business
Welcome to the DK Motors website. We appreciate you spending some time here. We are pleased to offer you an interactive tour that will enable you to see the pre-owned cars, trucks, and vans in our Vancouver Island network up close. You may also schedule service appointments or apply for financing. Pre-owned vehicle searches come with high expectations. It is a testament to the pre-owned cars under consideration, and DK Motors feels the need to raise your expectations regarding the dealer you work with.
Reviews Summary
The reviews exude positivity from the customers, who seem satisfied with the customer service from the staff. The sales personnel like Alan and Rohit receive praises for their help, especially with the purchase of a new car. The after-sale services are impressive, with Rohit and Alan taking care of issues that developed after the purchase and making sure that new clients get what they deserve. Mechanic services are also seemingly free for customers. The company's management is strong, with the owners participating and maintaining a positive relationship with the clients. Many purchasers are returning customers and refer friends and family to buy from DK Motors. The customers appreciate the environment and call it stress-free and no pressure. The general feeling from many reviews is that the management and sales strategy of the dealership are the best in the USA. The many recommendations from current customers will surely result in more clients. In summary, the reviews explore a comfortable and friendly dealership with good customer service, convenience in paying and annual inspections, and therefore becoming an excellent referral to customers.
Frequently asked questions
7 questions
What do DK Motors clients say about their experience with the team?
Clients frequently praise the friendly and knowledgeable staff, particularly mentioning Alan and Rohit for their helpfulness and professionalism. Reviewers appreciate the no-pressure environment and the team's dedication to customer satisfaction, making the car-buying process enjoyable.
Does DK Motors offer financing assistance for used cars?
Yes, DK Motors provides financing assistance as part of their vehicle sales services, helping customers navigate financing options for their used car purchases.
Can I get my vehicle inspected at DK Motors after purchase?
Yes, DK Motors offers post-sale support that includes vehicle inspections, ensuring your vehicle remains in great condition after purchase.
What types of vehicles does DK Motors specialize in selling?
DK Motors specializes in selling used cars, certified pre-owned vehicles, and offers financing assistance. They focus on providing a wide selection of quality pre-owned vehicles.
Does DK Motors provide assistance with insurance claims?
Yes, they offer insurance services that include insurance claims assistance, helping customers navigate the claims process effectively.
What happens if I have an issue with my vehicle after purchasing from DK Motors?
Reviewers highlight DK Motors' excellent post-sale support, noting that they address issues promptly and even cover repairs without charge in some cases, showcasing their commitment to customer satisfaction.
I went in and thought I had found a sincere and honest salesman. I couldn't have been more wrong. I tried to do a good deal with them but they said they couldn't, so I left, believing those were the facts. 3 days later I got a call saying that they "could do it now because they had permission". Same old, same old, stupid selling tactics. I would never buy from them!