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Review Keywords Analysis

CA / BC / Victoria
Dodd's Furniture & Mattress photo
Dodd's Furniture & Mattress photo
Dodd's Furniture & Mattress photo
Dodd's Furniture & Mattress photo

Dodd's Furniture & Mattress

Address: 715 Finlayson St, Victoria, BC V8T 2T4, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Furniture Sales Couches $500 - $1500 Call to Book
Recliner Chairs $300 - $800 Call to Book
Mattresses $200 - $1000 Call to Book
Furniture Assembly Sofa Assembly $50 - $100 Call to Book
Table Assembly $30 - $70 Call to Book
Chair Assembly $20 - $50 Call to Book
Delivery Services Standard Delivery $100 - $200 Call to Book
White Glove Delivery $200 - $400 Call to Book
Same-Day Delivery $150 - $300 Call to Book
Furniture Customization Fabric Selection $50 - $200 Call to Book
Finish Selection $75 - $300 Call to Book
Sizing Adjustments $100 - $400 Call to Book
Warranty Services Extended Warranty $100 - $250 Call to Book
Damage Protection $75 - $150 Call to Book
Repair Services $50 - $200 Call to Book

What people love

From reviews
Helpful staff No pressure sales Excellent service Quality furniture Efficient service Personalized assistance Friendly atmosphere Knowledgeable staff Long-term customer Community support

About this business

From Three Locations, Since 1977 locally-owned & operated, Dodd's Furniture & Mattress has been beautifying Vancouver Island with beautiful and useful furniture for every room in your home for over four decades with three Vancouver Island locations. 2) Dodd's Furniture & Mattress – Victoria Text 758357 for instant financing. A wide array of payment options to fit your budget. Furniture and mattress delivery to Victoria, Nanaimo, Campbell River, and the Gulf Islands. Dodd's Furniture and Mattress – everything is in reach from our Victoria furniture and mattress store. Phone us for complete details right now.

Reviews Summary

The reviews received are very positive. The customers congratulate the great customer service and the professionalism of the staff. Nasreen, Anil, Mark Lindsay and Arora showed great product knowledge and were patient. Many customers commented on the delivery team and their readiness to assemble products and explain usage directions to the new owners. Dodd's deferred schedule was also positively commended, offering to keep customer's products until when needed. They also hold big purchase periods to facilitate credit payment by allowing for orders to be made when receiving the product. The solid piece of product was considered and hard to find but at Dodd's they were found with ease. Dodd's product was not only good but also the service was stupendous with a warranty for their products for five years. A customer said he had to exchange a couch, but the service was excellent to make it happen. The store was recommended for furniture purchase with customer experience. A major part is played by the shop assistant's politeness and ability to listen to a customer's requests. For instance, Anil was helpful in showing these customers different products that would make them happy as they make their choice easily. Dodd's is always the best. I like this furniture store; they provide quality product and service to their customers.

Frequently asked questions

7 questions
What do Dodd's Furniture & Mattress clients say about the work?
Customers frequently praise the friendly and knowledgeable staff, particularly Anil and Nasreen, for their helpfulness and lack of pressure during the buying process. Many also highlight the efficient delivery and assembly services, reflecting a strong commitment to customer satisfaction.
Does Dodd's Furniture & Mattress offer delivery services in Victoria?
Yes, they provide delivery services including standard delivery, white glove delivery, and same-day delivery, ensuring that your furniture arrives as per your needs. Reviewers have noted the punctuality and professionalism of the delivery team.
What services does Dodd's Furniture & Mattress provide?
They offer a range of services including Furniture Sales (Couches, Recliner Chairs, Mattresses), Furniture Assembly (Sofa, Table, Chair Assembly), Delivery Services (Standard, White Glove, Same-Day), Furniture Customization (Fabric, Finish, Sizing), and Warranty Services (Extended Warranty, Damage Protection, Repair Services).
What are the hours of operation for Dodd's Furniture & Mattress?
The store hours are as follows: Monday: 9:00 AM-6:00 PM, Tuesday: 9:00 AM-6:00 PM, Wednesday: 9:00 AM-6:00 PM, Thursday: 9:00 AM-6:00 PM, Friday: 9:00 AM-6:00 PM, Saturday: 9:30 AM-5:30 PM, Sunday: 11:00 AM-5:00 PM.
Can I customize my furniture at Dodd's Furniture & Mattress?
Yes, they offer furniture customization services, allowing you to select fabrics, finishes, and make sizing adjustments to suit your preferences. Customers appreciate this flexibility in creating personalized furniture solutions.
What warranty services does Dodd's Furniture & Mattress offer?
They provide warranty services that include extended warranty options, damage protection, and repair services, ensuring that your purchases are protected and maintained over time, which many customers find reassuring.
Where is Dodd's Furniture & Mattress located?
715 Finlayson St, Victoria, BC V8T 2T4, Canada

Location & directions

Victoria, British Columbia
Dodd's Furniture & Mattress
Standing Desk
Address
715 Finlayson St, Victoria, BC V8T 2T4, Canada
Hours
Open 9:00 AM - 6:00 PM
Dodd's Furniture & Mattress Reviews · 4.4 average
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