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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Enterprise Rent-A-Car

Enterprise Rent-A-Car

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2507 Government St, Victoria, BC V8T 4P6, Canada Get Directions
4.2
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ABOUT   Services Excellence Summary

In honour of the USS Enterprise aircraft carrier, on which founder Jack Taylor served during World War II, he named the company Enterprise. Enterprise Rent-A-Car can be described as an American dream. Taylor's choice of “Enterprise” for the brand is now synonymous with leadership and vision. The company’s founding principles and business concept were based on trust and integrity. The goal is to build stronger, more sustainable communities one at a time. We treat customers like family, and hard work is rewarded. This was true when Enterprise was founded in 1957, and it still is today. Enterprise has the most extensive network of transportation providers in the world today. We offer car, truck, and ride-sharing rentals and also sell cars. We have more than 7,600 locations in over 85 countries. What does this mean for our customers? When you need us, we’ll be there. This is not only good business for us, but we also believe it is the right thing to do. We believe that we must make the world a better place for future generations and are committed to doing that. The size of our organization allows us to encourage innovation, experimentation, and market-based solutions, which sets us apart.

 

SUMMARY   Reviews Summary

Reviews of Enterprise car rental service in Canada, especially in Victoria, show satisfaction by clients. Most customers are elated with the friendly employees and straightforward pickup and drop-off process. Many customers find it easy to rent a car from the Victoria location. One customer even swapped for a temporary vehicle through their insurance coverage and couldn’t complain about the ease. The staff at Enterprise are professional and make renting stress-free. Cars hired are in perfect condition, which makes the rental a peaceful experience. Clients attest to the good surroundings where cars are located and see a good selection of cars, and others receive free upgrades because the company can flex depending on demand. The rates are reasonable, and booking online is suitable for last-minute plans. Most clients are repeat customers, putting trust in Enterprise. Whether it is for leisure or small business, the clients feel confident in a peaceful car rental experience.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (23)
very friendly (14)
great service (11)
great experience ... (10)
excellent servic ... (10)
friendly and hel ... (10)
recommended (9)
friendly staff (9)
highly recommend ... (8)
accommodating (7)
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Cons
disappointed (3)
dirty (3)
horrible (3)
expensive (2)
poor service (2)
not helpful (2)
bad experience (1)
dishonest (1)
terrible service ... (1)
unreasonable (1)
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Enterprise Rent-A-Car Reviews: 375. Average Rating: 4.2

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