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Fernwood Auto Service

Name: Fernwood Auto Service
Address: Victoria, CA
Telephone: +12503854933
Rating: 4.7375

80 reviews

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+12503854933

Open 8:00 AM - 5:00 PM now

2320 Fernwood Rd, Victoria, BC V8T 2Z5, Canada Get Directions

car repair Top Car Repair Body Shops in Canada Top Car Repair Body Shops in British Columbia

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ABOUT Services Excellence Summary

At Fernwood Auto Service, we are proud of our rich history and more than four decades of vehicle repair experience in Victoria. We strive to build strong relationships with our customers through effective communication and deliver quality repairs at competitive prices. Our mission is to offer honest, transparent, and exceptional work. You can trust that we will get your car fixed without any unexpected hitches. We take our time to ensure that your vehicle is safe and performing optimally for your safety and peace of mind.

SUMMARY Reviews Summary

Fernwood Auto Service has authentically positive reviews. Customers universally appreciate its honest, transparent service. They say the employees are so kind, the shop's environment is welcoming, and the mechanics are up to date on their tasks and constantly attentive. Many customers highlight the up-front way staff explain what your car needs to have done and the wisdom. They may also suggest which repairs to delay until later—customers say this was a stark contrast to previous experiences where they felt pressured to get extra repairs. This was further confirmed for one customer who showed up expecting a large repair bill only to be told the work wasn't necessary. In other words, the mechanics at Fernwood want you to return, not by forcing extra repairs but by proving their authenticity and customer service-oriented shop. In sum, for many reviewers, Fernwood is not your average auto shop, and they directly state it.