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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
FIRST ONSITE Property Restoration

FIRST ONSITE Property Restoration

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Open  00:00-23:59 now
2657 Wilfert Rd #203, Victoria, BC V9B 5Z3, Canada Get Directions
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ABOUT   Services Excellence Summary

Here at FIRST ONSITE Victoria, we provide restoration services for homes and businesses. We provide prompt service to our clients. Our island location makes water damage our specialty: we know the unique challenges of island living, from quickly finding supplies at an affordable cost to the headaches of a disaster response in a small community. Our approach is always to put your business or home back together efficiently. Our staff knows how to solve problems effectively while keeping the project moving forward. We can identify and fix any hidden water damage, even inside walls and ceilings. We'll fix the problem as soon as possible and prevent long-term damage.

 

SUMMARY   Reviews Summary

First Onsite reviews vary. There were some negative evaluations from earlier clients. Nonetheless, new hires received positive feedback for its customer support. A customer mentioned Carter, describing him as welcoming, communicative, and skilled. First Onsite has become a top vendor for several insurance companies, with clients liking the speed and efficiency of its damage control. For example, property destruction places a lot of strain and discomfort on homeowners. Antonio Unger, the Project manager, and his crew worked on one client's home. There is a testimonial that they did an outstanding job and that the Masters of reinvention came to the hotel. Inside was pleasantly and professionally reimagined. There were no complaints from past clients, who narrated their experiences with previous home damages. Every job, the customer was very pleased with the way such difficulties were handled. The restorers were punctual, talented, and Marshalled excellent skills. Their work was also accommodating as it tried to let daily families go on as usual without harsh interruptions. Indeed, the customers appreciated that Darryl and others journeyed through hard times. Their attitude to homeowners was e. harmonious, usable.

 

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Samantha left a 5 star review
★★★★★
On TrustAnalytica
Aug 25
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Reputation Change over time
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Pros & Cons

PROS
did a good job (2)
recommend (2)
very professiona ... (2)
professional and ... (2)
highly professio ... (1)
highly recommend ... (1)
high quality (1)
very happy (1)
Cons
no response (2)

FIRST ONSITE Property Restoration Reviews: 17. Average Rating: 3.6

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Samantha
I can't say I really have the know how to rate the quality of work, it all seems like it's been done very professionally, and was certainly done quickly. I see a number of bad reviews, but Carter who I had the majority of contact with, and who mostly worked alone was very professional, friendly, and communicative. From my understanding, he's still quite new with the company and seems like a great hire to outweigh some of the bad reviews listed before he was hired. We have only just had the emergency removal finished. Now it's time to play the waiting game with the insurance companies. So I'll try to update with any relevant information to come. Everyone was very nice, and Carter was a pleasure to have around. Thank you so much!
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Samantha left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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