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Fort Street Cycle

Name: Fort Street Cycle
Address: Victoria, CA
Telephone: +12503846665
Rating: 4.58

100 reviews

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+12503846665

Closed Now now

1025 Fort St, Victoria, BC V8V 3K5, Canada Get Directions

bicycle repair shop BEST Bicycle Repair Shops in Canada BEST Bicycle Repair Shops in British Columbia

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ABOUT Services Excellence Summary

Fort Street Cycle has been around for more than 25 years. Cannondale, BMC, and Orbea are some of the premium brands we sell. You can get top-of-the-line road bikes or commuter bikes from us. We are a reputable company. We know that how the bike fits is crucial. Our fully-qualified staff is experts at fitting your bike. We use the BikeFitCanada system to give you the best fit, and all parts will be altered for your comfort. Our mechanics have a lot of experience and can handle all mechanical problems, from minor to total overhauls. Come to us for repairs. We will make sure you get back on the road. The bikes we ride are the ones we sell: Rodeo Adventure Labs and Rodeo Cannondale. We have several options for riding on the road or off it, cycling in the mountains, commuting, or riding on gravel. This means that if we don't have it, we'll build it for you. Each bike comes with Mike, our professional-trained fitter, 2 services by our mechanics, and more!

SUMMARY Reviews Summary

Fort Street Cycle has the best customer service of any bike shop in the area. Clients were quite pleased with the friendliness, knowledge, and attentiveness of employees like Adam, Mike, and Mike. The store is always patient and helpful, and advice is never pushed. Today reviews are consistent with prior positive experiences. Clients also appreciated that Mike and bike fitting made a huge impact on their riding luxury, and that the shop was visited several times for additional post-purchase service. One client characterizes the shop as "the best bike store in town," while another reports that their move to Victoria was eased by a move to a Cannondale bike from Fort Street Cycle. Staff use their knowledge and training to guide decisions rather than just trying to make the highest sale. In actual Cold Lake, the store probably offers the best value of any bike shop. The review highlights the shop's commitment to and focus on long-term customer satisfaction at every opportunity. The client appreciated the fitting session with Mike while testing two bikes, as well as the store's effort to help with every aspect of the shop. Great shop, great people.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

highly recommend ... (9)

knowledgeable st ... (5)

helped me (4)

knowledgable sta ... (3)

fantastic servic ... (3)

friendly staff (3)

great service (3)

excellent servic ... (3)

will be back (2)

Cons

expensive (1)

unhappy (1)

waste of time (1)

disappointing (1)

expensive (1)

awful (1)