Fort Street Cycle has been around for more than 25 years. Cannondale, BMC, and Orbea are some of the premium brands we sell. You can get top-of-the-line road bikes or commuter bikes from us. We are a reputable company.
We know that how the bike fits is crucial. Our fully-qualified staff is experts at fitting your bike. We use the BikeFitCanada system to give you the best fit, and all parts will be altered for your comfort.
Our mechanics have a lot of experience and can handle all mechanical problems, from minor to total overhauls. Come to us for repairs. We will make sure you get back on the road.
The bikes we ride are the ones we sell: Rodeo Adventure Labs and Rodeo Cannondale. We have several options for riding on the road or off it, cycling in the mountains, commuting, or riding on gravel. This means that if we don't have it, we'll build it for you. Each bike comes with Mike, our professional-trained fitter, 2 services by our mechanics, and more!
Reviews Summary
Fort Street Cycle has the best customer service of any bike shop in the area. Clients were quite pleased with the friendliness, knowledge, and attentiveness of employees like Adam, Mike, and Mike. The store is always patient and helpful, and advice is never pushed. Today reviews are consistent with prior positive experiences. Clients also appreciated that Mike and bike fitting made a huge impact on their riding luxury, and that the shop was visited several times for additional post-purchase service. One client characterizes the shop as "the best bike store in town," while another reports that their move to Victoria was eased by a move to a Cannondale bike from Fort Street Cycle. Staff use their knowledge and training to guide decisions rather than just trying to make the highest sale. In actual Cold Lake, the store probably offers the best value of any bike shop. The review highlights the shop's commitment to and focus on long-term customer satisfaction at every opportunity. The client appreciated the fitting session with Mike while testing two bikes, as well as the store's effort to help with every aspect of the shop. Great shop, great people.
Frequently asked questions
7 questions
What do Fort Street Cycle clients say about the work?
Reviewers consistently praise the knowledgeable staff, particularly Mike, for their expertise in bike fitting and repairs. Customers highlight the friendly service and the quality of custom bike builds, noting that the team goes above and beyond to ensure satisfaction.
Does Fort Street Cycle offer bike fitting services, and how do customers feel about them?
Yes, they provide various bike fitting services, including Standard Fit, Advanced Fit, and Triathlon Fit. Customers report significant improvements in comfort and performance after fittings, particularly praising Mike's thorough approach and attention to detail.
What types of bikes can I buy at Fort Street Cycle?
Fort Street Cycle sells a range of bikes, including Road Bikes, Mountain Bikes, and Hybrid Bikes. They specialize in premium brands like Cannondale, BMC, and Orbea, catering to both high-end and commuter needs.
Can I get my bike repaired at Fort Street Cycle, and what services do they offer?
Yes, they offer comprehensive bike repair services, including Tune-Ups, Flat Tire Repairs, and Brake Adjustments. Their trained mechanics can handle everything from minor adjustments to complete overhauls, ensuring your bike is ready for the road.
What are the hours of operation for Fort Street Cycle?
Their hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Does Fort Street Cycle handle custom bike builds, and what do customers say about their experience?
Yes, they offer custom bike builds, including Full Custom Builds, Component Upgrades, and Paint Jobs. Customers report excellent experiences, highlighting the knowledgeable staff's assistance in selecting parts and ensuring high-quality craftsmanship.