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Latest in jewellery trends, best sellers, and timeless classics are available at Michael Hill Hillside, and they can help you improve your style and find the perfect gift. All tastes are welcome, from the sentimental gift for a loved one to the revered pendant for the graduate, the watch that is just right for the occasion, or that fashion piece you always wanted. Michael Hill Jeweller is committed to creating unique and exciting designs for jewellery. Our mission has been consistent since Michael and Christine set up shop in Whangarei, New Zealand, in 1979, not far from Auckland. We then expanded, and now have over 300 stores in Australia, New Zealand, and Canada and are recognized as a leader in fine jewellery. We have always sourced our materials ethically, and we have the best designers and diamond suppliers for our jewellery. We have built excellent relationships with them to ensure we get only the best in terms of quality. You have a right to remedy if there is a problem with your order. Staff at Michael Hill Hillside store speak English, Mandarin, and Gujarati.
 
Michael Hill at Hillside appears to be a strong competitor due to their exceptional service and fantastic staff. Many shoppers praise the helpful and welcoming sales associates. A large number of reviews mention the staff by name, expressing gratitude for their recommendations and the absence of sales pressure. Their communication and client understanding, according to critics, consistently surpasses the competition. Frequent shoppers of the location share that they frequently recommend it to others because of the excellent collection. Friendliness is a common comment by other reviewers. Personal jewelry purchases and client stories are frequent. Customers report that the store offers excellent value and high standards. The highlights include Wendy, who was very professional and made it easy; Rose, who showed that personal customer service is not dead; and another reviewer who identifies an unknown lady "who was very sweet and knowledgeable." Many people say that the salespeople ensure their happiness with their jewelry and any post-buying service. Buying jewelry from Michael Hill is often based on how much people trust the sellers. There are only a small number of negative reviews. Several mention that this service was slow or unsatisfactory, although no one appears to have encountered a major issue. Many bloggers identify this shop as their favorite for purchasing jewelry. The company earns a recommendation from this store due to its high level of client support.