Knowledgeable staffGreat resultsExcellent communicationFair pricingQuick responseQuality workmanshipCreative designsAttention to detailEfficient laborReliable service
About this business
Our expert team of horticulturalists, master gardeners, technicians, and tradespeople are the heart of our organization. Our employees work hard, and we have proven practices to help them learn and grow. We collaborate with WorkBC to offer jobs to those looking to learn a new trade. We preserve and create net-zero gardens at New Roots. Throughout the garden's life, we strive to uphold carbon neutrality. We balance the client's needs and the garden's maintenance requirements with its water and ecological requirements. We assess the situation in building gardens and use on-site materials to reduce carbon emissions.
Reviews Summary
The clients' feedback is positive and mostly praiseworthy for New Roots Landscaping, particularly complementing Diana and her crew. They have expertly pruned trees, sprayed fruit trees to prevent aphids, and revamped backyards, according to returning clients. They are classified as experts in communication and customer service by one client and most companies. One customer found picking up and planting an 8-foot tree effortless and successful, earning repeat customers. Other clients praise Diana’s advice and the great and thoughtful plans she offered as a garden designer. The landscaping company has continually been engaged for various works by numerous clients over three years and varied landscaping projects, emphasizing personalized service. These,”Amazing”, “by far the best I have experienced,” confirm customer satisfaction, as conveyed by one. Your work is very professional for the background-done what a I. She also earned her clients complete trust but has turned some into friends who recommend her services to us. The business widely known, with their customers acknowledging it as unmatched and extraordinary, which is remarkable for its impact. Their most-considered work is recommended to anyone starting an improvement project in any garden-related situation. Five-star reviews are a measure that consumers rank above competitors. In drawing up design spaces, they possess noteworthy know-how, and their expert installation and good-natured professionals are indispensable for realizing the garden of your dreams.
Frequently asked questions
7 questions
What do New Roots Landscaping clients say about the work?
Clients frequently praise Diana and her team for their professionalism, attention to detail, and effective communication. Reviewers highlight successful transformations of gardens and excellent results, often noting the team's knowledge and responsiveness throughout the project.
Does New Roots Landscaping handle garden design in Victoria?
Yes, they offer garden design as part of their landscaping services. Reviewers appreciate Diana's creativity and practicality in designing gardens, often mentioning her ability to implement beautiful and cost-effective solutions.
Can I get my fruit trees pruned by New Roots Landscaping?
Absolutely, they provide fruit tree pruning as part of their pruning services. Customers have noted the effectiveness of their pruning techniques, which have helped maintain healthy trees and prevent pest issues.
Does New Roots Landscaping offer spring clean-up services?
Yes, they provide spring clean-up services, including lawn raking, debris removal, and mulch application. Many clients have relied on them for annual clean-ups, appreciating their timely and thorough work during busy seasons.
How does New Roots Landscaping ensure environmentally friendly practices?
New Roots Landscaping focuses on maintaining net-zero gardens by considering local conditions and utilizing onsite materials. Their commitment to environmental needs is reflected in their service approach, which clients have positively noted.
What types of grounds care does New Roots Landscaping provide?
They offer grounds care as part of their landscaping services, which includes maintaining the health and appearance of gardens and outdoor spaces. Clients appreciate the reliable and friendly service they receive for their properties.