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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
On Side Restoration Services

On Side Restoration Services

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Open  00:00-23:59 now
600 Frances Ave, Victoria, BC V8Z 1A3, Canada Get Directions
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ABOUT   Services Excellence Summary

We are On Side Restoration. We have restored homes and businesses with expert knowledge in Canada since 1979. On Side has 1,200+ highly-trained, qualified technicians and tradespersons, with 500+ holding Technician or Trade certifications. We provide the best restoration services in Canada through 10,000+ pieces of specialty restoration equipment and 670+ emergency response vehicles. On Side is available 24/7. Water damage can create structural damage or stimulate dangerous mould growth. On Side Restoration provides top water damage restoration services in Canada. Emergency services are essential after a water-damage incident. We have been delivering them since 1979. Our restoration specialists use hundreds of emergency response vehicles, which have specialized equipment that can return your business or home to its initial state. Our mission is to mitigate damage quickly, assess the property, and implement a recovery strategy.

 

SUMMARY   Reviews Summary

Most of the reviews show high satisfaction with the Onside Restoration Services. An example of this is one client who had a condo and their accommodation was filled with water because of a broken sprinkler and this brought about their property damage. Even though it is stated that the experience was very traumatic, the company worked well to restore the damaged material. Clients reported satisfaction with the company’s communication and organization throughout the service. The company uses professional people for different jobs because they have specialized in the project. Nick is an example of a client who appreciated the punctuality and respect the company has to them. Most of the customers recommend Onside Restoration services because of their professionalism. Clients also appreciated that the company worked on the project quickly to reduce further damages and the project was completed earlier than they expected. However, clients reported that the company should focus more on communication and updating their clients regularly to reduce the anxiety of when to complete the project.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (11)
highly recommend ... (5)
great job (3)
on time (3)
very impressed (2)
very professiona ... (2)
got the job done ... (1)
absolutely amazi ... (1)
fantastic job (1)
well done (1)
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Cons
do not use (2)
awful (2)
rude (1)
poor communicati ... (1)
no communication ... (1)
not recommend (1)
worst experience ... (1)
rude (1)
worst company (1)
unorganized (1)
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On Side Restoration Services Reviews: 48. Average Rating: 3.8

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