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The company I chose for the background is PractiCar: PractiCar Car and Truck Rentals is a Canadian company with deep roots in the North American car rental industry. PractiCar is a leader in providing practical solutions for car rentals to both the consumer and the operator. The car rental-in-a-box philosophy of PractiCar has been widely accepted by many companies in Canada. PractiCar allows businesses such as automobile dealerships and body shops to generate new revenue in a straightforward and cost-effective manner. PractiCar will find you a vehicle that meets your needs, whether you need a replacement rental car while your car is in the shop or a rental car for your next vacation. The car rental company offers discounted auto rental rates with excellent customer service, believing that affordable auto rentals can come with excellent customer service.
 
Tina from Practicar Victoria is widely regarded as offering top customer service and she goes above and beyond to assist customers. Multiple reviews confirm how she is helpful and caters to customer requirements. She is proactive and creative in finding solutions when cars aren't available, as seen in a case when Uhaul wasn't able to provide a rental as reserved. Clients state that Tina is approachable, easy to work with, and reliable, making transactions smooth and stress-free. Customers renting cars claim the rates are attractive, and Practicar's selection is better than other firms, which is made better by the comprehensive insurance and new, clean vehicles. Practicar's customers express they would recommend their services, and many say it is their main choice for Victoria car rentals. While the consensus is that Tina is the best in the business, there were a few reviews from customers who didn't rent cars.