Helpful staffProfessional serviceFriendly serviceEfficient serviceQuick responseMaintenance servicesFast serviceKnowledgeable techniciansTech issue resolutionFamily run business
About this business
Serving Vancouver Island since 1993. The Best IT Services, Managed IT Services, Cyber Security, and Victoria Computer Repair. Cyber Attacks Are Skyrocketing -- Learn How We Can Help You Manage Your Risk.
Our mission is to protect and equip your company. We deliver the cybersecurity infrastructure needed to help, handle, and defend your organization. Our IT support team is outstanding and provides prompt, competent business help. Our staff is comprised of committed IT support and cybersecurity procurement and maintenance specialists.
Complete Cyber Security
Advanced Endpoint Security, Response and Detection
Constant Security Monitoring with Real-Time Alerts
Mobile Device Management
Secure Remote Office Connection
Dark-web Monitoring and Scanning
User Education in Cybersecurity
Reviews Summary
Priority 1 Computers received glowing feedback for the superior customer service and technical support its staff provides. Commenters frequently praised the firm's helpful and knowledgeable employees, with specific interactions with team members like Barb and Terry often cited. Even first-timers remarked on the staff's commitment to exceeding customer expectations, often coming away from the experience with the feeling that they were valued members of the technology family. Many examples of ongoing support in recommendations for the company include rave reviews about the atmosphere. Fast repair service and the helpfulness and friendliness of staff members with many saying they were extremely satisfied with the company. Referrals for others shopping for a new computer or service job to be completed showed the response times on support calls that in the past have done the computer speed to be a daunting one. Steps on my slowed down computer to make the choice a bit easier because my first experience for other shoppers had one positive experience after another even if they needed a new computer in the future.
Frequently asked questions
7 questions
What do Priority 1 Computer Service Ltd. clients say about the work?
Clients frequently highlight the team's professionalism, prompt responses, and effective solutions. Reviewers praise specific staff members like Barb and Terry for their helpfulness and expertise, noting quick diagnostics and repairs, which contribute to a positive customer experience.
Does Priority 1 Computer Service Ltd. provide remote support, and how do customers feel about it?
Yes, they offer remote support including technical assistance and troubleshooting. Customers appreciate the quick response times and effective help, with many noting the team's ability to resolve issues efficiently from a distance.
What services does Priority 1 Computer Service Ltd. offer?
They provide a range of services including Computer Repair (Diagnostic and Repair, Data Recovery, Hardware Replacement), Computer Maintenance (System Optimization, Software Updates, Virus Removal), Remote Support (Technical Assistance, Troubleshooting, Configuration Help), Printer Services (Printer Setup, Printer Repair, Toner Replacement), and IT Consulting (Systems Analysis, Network Setup, Security Assessment).
What are the operating hours for Priority 1 Computer Service Ltd.?
Their hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get help with data recovery at Priority 1 Computer Service Ltd.?
Yes, they offer data recovery services as part of their computer repair category. Customers have expressed satisfaction with the results, often noting successful retrieval of important files and programs.
How does Priority 1 Computer Service Ltd. handle printer services?
They provide comprehensive printer services including setup, repair, and toner replacement. Reviewers have mentioned the team's helpfulness in addressing printer issues effectively.
Where is Priority 1 Computer Service Ltd. located?
3960 Quadra St #107b, Victoria, BC V8X 4A3, Canada
Location & directions
Victoria, British Columbia
Priority 1 Computer Service Ltd.
Cyber Security Company
Address
3960 Quadra St #107b, Victoria, BC V8X 4A3, Canada