Knowledgeable staffFriendly staffFair pricingCustom productsFast serviceGood selectionHelpful teamReasonable pricesEfficient customer serviceCustom metal work
About this business
Pro-Tech Exterior Products Ltd. was founded in Victoria, B.C., by Irwin Industries in January 2001. Pro-Tech is a distributor and manufacturer of exterior building products like vinyl decking and rain gutters. Our headquarters is at 875 Viewfield Road Victoria BC, Canada. We make seamless gutters and downpipes in our plant. Pro-Tech exclusive flashings for custom brakes and other special sheet metal projects. Pro-Tech supplies vinyl decking and siding, aluminum railings and patio covers, as well as vinyl decking. Pro-Tech ships vinyl decking and siding, aluminum railings, and copper gutter. Snap-It Standing Seam Steel Roofing is manufactured by Snap-It, as well as aluminum, copper, and steel rain gutters (eavestroughs), GutterGuard Leaf Protection, Flashings, Island EcoSiding, and custom sheet metal.
Reviews Summary
The company has a loyal customer base thanks to the excellent customer service and knowledgeable staff who go above and beyond to help. The patience and friendly nature of staff such as Robin are always commented on, with visitors pointing out other suppliers don't compete. One reviewer described their shed roof needs as met beyond expectation; they had a custom solution available and ready for construction. They understood that they wanted help mounting the corrugated metal and roof flashing and shared their first reaction's price and service. -Customers are also pleased with the business's quick service, from the custom orders being produced in days to the stock products being in a perfectly comfortable market. Pricing is another plus for the store, with reviewers pointing out how fair they were. One particular reviewer appreciated how the business managed to provide a cost-effective custom solution despite the high cost of lumber. The words fantastic and recommend were frequent in the reviews, and it was not hard to see why with the combination of quality customer service, knowledgeable staff, and many custom options available.
Frequently asked questions
6 questions
What do Pro-Tech Exterior Products clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, fast service, and the quality of custom metal work. Many highlight the accommodating nature of the team, with specific mentions of Robin's exceptional service and expertise.
Does Pro-Tech Exterior Products handle custom metal fabrication in Victoria?
Yes, they specialize in custom metal fabrication, including custom gutters, custom flashing, and custom sheet metal. Reviewers appreciate their ability to fabricate items perfectly and efficiently, often with same-day service.
Can I get a custom shed roof installed by Pro-Tech in Victoria?
Yes, they offer shed roof installation as part of their roofing solutions. Clients have noted the reasonable and cost-effective solutions provided for their custom roofing needs.
What types of exterior products does Pro-Tech supply?
Pro-Tech supplies a variety of exterior products including vinyl decking, siding materials, aluminum railings, and metal panels. They also provide lumber supplies to support various building projects.
How does Pro-Tech Exterior Products ensure quality in their custom work?
They focus on high-quality manufacturing and have a knowledgeable team that assists with custom projects. Reviewers have noted the excellent product quality and the team's commitment to customer satisfaction.