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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria

Sport Chek

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Open  10:00 AM-6:00 PM now
3147 Douglas St Unit N106, Victoria, BC V8Z 6E3, Canada Get Directions
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3.8
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ABOUT   Services Excellence Summary

At Sport Chek, Canada's top retailer, we carry a wide range of men's, women's, and children's shoes and apparel, including clothing and jackets. In addition, we have sports equipment and accessories that support hockey, running, cycling, and swimming. Shop online or in one of our locations across Canada. In addition, Sport Chek offers Doordash same-day or next-day deliveries, ensuring you receive your gear as quickly as possible. What are you waiting for? Stop by today and see it for yourself. Sport Chek Canada is the health and fitness destination to look good, feel well, and perform well. We inspire Canadians and help them reach their health objectives. Sport Chek, the country's most extensive health and fitness retailer, recognizes the significance of sports and activities in the lives of Canadians more than anyone else. SC wants to get our customers moving by including sports and activities in their lives. Sport Chek has reached Canadians of all ages and experience levels through its partnerships with amateur sport and active lifestyle organizations. By working with grassroots organizations that encourage children to become active at a young age and forming partnerships with national and amateur sports organizations, Sport Chek is involved in getting communities moving.

 

SUMMARY   Reviews Summary

The business gets a large number of reviews that express customers' approval of service technician personnel who offer assistance, such as Orwa, Briana, Austin, Luca, and Tony. These five-star reviews appreciate these personnel's helpfulness, knowledge, and courtesy. Similarly, personnel, particularly the service shop managers, show leniency and understanding, as illustrated by Steven and Orwa. The customers note the store's cleanliness, organization, and a welcoming atmosphere, as indicated by the careful reviews. They are grateful to Mary and her welcoming manner. Aibeg, a returning buyer, enjoys the service provider's offering because he gets the assistance that allows him to leave the store satisfied. The customers also are impressed by the other salespeople, with customers remarking on the collaborative and supportive atmosphere they contribute to whenever they visit. As customers say, these people's laid back and supportive demeanor is admirable, as seen by their willingness to support customers in deciding on what to buy. A good number of customers are exceptionally satisfied, to the extent that they say that these employees are the best part of their store visits. The reason they specifically point this out to managers and other customers is that they believe the employees are great workers and that the manager should be aware that they are going well. In most reviews, customers report that they were served well and left satisfied. This shows that, in many cases, this aspect of the business establishment worked well and left them feeling taken care of. Most check-in to the website, getting the required merchandise, and then moving on to further their workouts. Since it is easy to spend less time and still have what they needed, these customers save time and feel that this is an excellent place to continue buying. They alos reveal that this is their go-to place for athletic goods because they feel they get great service and are well taken care of. This does mean that customers visit and leave because the prices are lower than in other businesses.

 

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Reputation Change over time
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Pros & Cons

PROS
great service (4)
very friendly (3)
extremely knowle ... (3)
very helpful (3)
friendly and hel ... (2)
super helpful (2)
exceptional cust ... (2)
friendly staff (2)
great selection (2)
recommend (1)
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Cons
very disappointe ... (1)
disappointed (1)
dissatisfied (1)
not impressed (1)
horrible (1)
rude (1)
stay away (1)
unfriendly (1)
no one offered t ... (1)

Sport Chek Reviews: 101. Average Rating: 3.8

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