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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
The Brick
The Brick
The Brick
The Brick

The Brick

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Open 10:00 AM - 9:00 PM now
2835 Douglas St, Victoria, BC V8T 4M6, Canada Get Directions
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4.5

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ABOUT   Services Excellence Summary

We have our showrooms open today, so make sure to drop by and solve all our furniture issues. With a wide range of furniture, mattresses, appliances, electronics, and accessories at the most competitive prices, you can Save You More all year round. Office work may be a key part of your life, but your office desk does not have to look like one. An office desk can be used to manage your personal life or family over and above being the centre point of academic or professional activity. Office desks must match the colour and style of their intended purpose. We have various types of furniture to cater to all types of office desk needs for your home or office. Today, you need to start looking for materials, a spot for your gaming console, and ample office desk storage for all your files and documents. Furthermore, you could have all types of rustic office furniture to give your home some character.

 

SUMMARY   Reviews Summary

Customer satisfaction appears to be quite high according to the reviews. Many customers are pleased with the service provided by staff members like Valentina, Julian, and Zack. They get personal attention when advice is needed from any of these workers. The staff are friendly and are willing to help customers to the best of their ability. When it comes to problems, the store deals with them in a professional manner, especially the manager, Don who goes out of his way for his clients. When it comes to shopping experience, It seems hit and miss, one customer feeling that they were pestered while another felt they were not attended to at all. There will be a need to put workers in the know. Since local businesses are being encouraged, the brick store might be a great alternative. Customer’s need to extensively seek help before getting a product due to poor show from LG appliances. Customer satisfaction appears to be extremely high according to the reviews. Many customers are impressed with employees like Valentina, Julian, and Zack. They get personal attention when advice is needed from any of these workers. The store has a policy of dealing with problems when they come up in a professional manner. Manager Don and other employees are very flexible and understand customer needs. While customers seem torn on the shopping experience, the fact that some experiences were positive means that most customers are not bothered. Local businesses are being propped up so it might be wise to support The Brick as well. Customers just need to be careful when buying an appliance, due to the negative reviews on LG. Advertising customer support should be made.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (16)
highly recommend ... (7)
very helpful (5)
very knowledgeab ... (5)
excellent custom ... (4)
great experience ... (4)
very happy (3)
great service (3)
very friendly (3)
incredibly knowl ... (3)
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Cons
would not recomm ... (1)
not recommend (1)
very disappointe ... (1)
disappointed (1)
useless (1)
terrible (1)
The Brick Reviews: 101. Average Rating: 4.5
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