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The Brick

Name: The Brick
Address: Victoria, CA
Telephone: +12503801133
Rating: 4.604

101 reviews

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+12503801133

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2945 Jacklin Rd, Langford, BC V9B 4E3, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in British Columbia

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ABOUT Services Excellence Summary

The Brick started as a furniture store in Edmonton and has been a trusted partner for more than half a century. At present, we operate 209 stores and seven distribution centers. The charity spirit and customer-centric approach established 50 years ago remain with us today. A heartfelt thank you to the loyal customers for supporting us which helped us to achieve such an incredible milestone. Canadians have trusted The Brick to furnish their homes since 1971. We offer high-quality furniture and mattresses, appliances, and home electronics at reasonable prices to our customers. We aim to save you more. Our value comes from the diverse and multi-talented team at The Brick. We are always looking for positive, outgoing staff because we strive to be ahead of the curve.

SUMMARY Reviews Summary

Customer reviews for The Brick store in Langford are positive. Many customers appreciate the excellent customer service and professionalism experienced in dealing with the salespersons. The reports mention several salespeople who went above and beyond to provide helpful advice, such as Kam, Roger, Zane, John V, and Zack. Moreover, the respondents telegraph a non-pushy approach from the personnel. This ensures that they receive the necessary information to make informed decisions. Many clients also got unbeatable prices for quality products and recommended friends and family to The Brick. The employees at The Brick ensure that clients perceive the store as a solution to all home furnishing needs. Delivery and assembly services are appreciated as well. Customers appreciated the delivery and assembly services. The store gives clients a diverse array of high-quality products and a variety of turnkey solutions in an environment where "great rapport" and a personalized feel are emphasized. The feedback indicates that customers are highly satisfied and plan to visit the store again.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

very helpful (7)

very knowledgeab ... (6)

great experience ... (5)

extremely helpfu ... (5)

helped me (5)

great service (4)

very happy (4)

great customer s ... (3)

super helpful (3)

Cons

damages (1)

not happy (1)

horrible custome ... (1)

horrible (1)

rude (1)

very disappointe ... (1)

disappointed (1)

poor experience (1)

The Brick Reviews: 101. Average Rating: 4.6

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Reviews (0) Google Reviews (101)

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