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  1. CA
  2. BC
  3. Victoria
The Kitchen Technician
The Kitchen Technician
The Kitchen Technician

The Kitchen Technician

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356 Bay St, Victoria, BC V8T 1P7, Canada Get Directions

4.3

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ABOUT   Services Excellence Summary

Established in 1999, The Kitchen Technician is proud to be locally owned and operated. Our services cover The Greater Victoria, including Sooke. We have been serving Vancouver Island for 18 years, and we are growing. We love to create custom millwork that can be tailored to any taste. With expertise in bathroom and kitchen refacing, we know how to help you reimagine your space. Being a Better Business Bureau member is an honor, and we work hard to maintain that. Are you looking for a full kitchen redesign or just an update? Do you need to sell or renovate your home? Do you need water damage repaired? Do you require accessibility modifications? We can do it all. No project is too big or too small for us. Our goal is to help you achieve your wildest ideas.

 

SUMMARY   Reviews Summary

The reviews of Kitchen Technician show that it is a splendid place to work with if you need your kitchen re-facing done. People like Mandi, Dan and Dale gave an excellent service to many customers, helpful both in the choice of colors and the actual work. Most of the cabinet refacing projects required changes in the arrangement of cabinets and the practitioners of the firm were able to give excellent guidance to the customers. For example, one who replaced the cabinet doors with convenient and easily retrieved drawers. Dale was very helpful and an excellent choice for those who want to add a touch of professionalism to their kitchen. He was also very good at speaking to customers before starting to draw their choices and helped some to make the right decisions. The timeliness of the workers was also commendable as one could stay for long without their services. Customers were also happy with the way the project was executed, and all the customers got their good results. The installation tasks were done without inconveniencing anyone, and the new doors were very beautiful. One of the reviews talked positively of a time when they did not face any inconveniences resulting from mess. Furthermore, much of the feedback from their clients showed that they were satisfied with the results and the process. It is clear that the company values communication, punctuality, and customer satisfaction. Installing kitchen cabinets may be a challenging task, but Milan and their experienced technicians had all solutions to the problems, and most customers were also satisfied. Time as an element also could not be a barrier to the customer’s satisfaction; one was promised a delay, but it was not the case. This was a clear indication that the firm kept them on watch on their part. When there was another project done, the owners of the houses said that the kitchen was totally changed and felt like it was not. They preferred to take a new set of kitchenware instead of going back to something that left them there. Experience to the customer may have been frightening, but they got a different color and their expectations met. Another person said they were happy. Within the TKT timeline, the unit found within the possibility and was aware. This means that they did a lot of scheduling, and the plan was drafted to make the customer aware of when to be ready. This was enough because it gave the customer enough time to be prepared. The results of the project were very adorable and it really looked like a new kitchen. Working this company was something that brought joy and something that made the customer meet what he wanted. Moreover, the client also got the experience of buying cabinets. Each client got notified whether they would be installed or not. This was very helpful because the client would not wait without being sure of the result. It was very important that the same kitchen was cleaned by the same installer. This was the element that was on the transition that the installation was not interrupted by waste. Somehow, it was different and lovely. When the same was torn here, the priority of the firm was to hurry and correct it. In fact, this was the first essential issue that the client was promised — an interrupted installation and this was to be corrected. TKT left a good picture by virtue of cleaning the working space. This was corrective for the customer. Cleaning up after the process was not the customers’ task. This was the habit they had to create where the customer would have the guarantee of buying the same. The small small mistakes made some customers happy because they were correct. The support in particular did not change after the work was done. One customer mentioned that if they would be referred to a person, there they would go so that they could boast from a friend or similar project. This was all the same that the client was satisfied. The last element that showed the company was professional was the cleaning of the working space. One of the clients was recognized to be talking about how the room was cleaned after the process. Cleaning after the installation gave the customer some data that they were serious. This was a good experience that one said we enjoyed a lot. The company was commended for keeping the working space clean and, in the end, the room was less valued. That was their character that they used to get used to it and they are the company you will find is of importance.

 

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Pros & Cons

PROS
recommend (12)
great job (6)
highly recommend ... (6)
very happy (4)
friendly and pro ... (3)
recommended (3)
on time (3)
highly recommend ... (2)
happy with the r ... (2)
very professiona ... (2)
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Cons
terrible (3)
terrible experie ... (2)
overpriced (1)
go elsewhere (1)
terrible service ... (1)
unreliable (1)
very poor custom ... (1)
poor customer se ... (1)
would not recomm ... (1)
not recommend (1)
The Kitchen Technician Reviews: 59. Average Rating: 4.3
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