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  1. CA
  2. BC
  3. Victoria
Victoria Transmission & Auto Care

Victoria Transmission & Auto Care

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Open 7:30 AM-5:00 PM now
1885 Government St, Victoria, BC V8T 4W6, Canada Get Directions
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ABOUT   Services Excellence Summary

Victoria Transmission & Auto Care Can Help You If You Need An Oil Change | Victoria Transmission & Auto Care | (250) 382-2833 Take Care of Your Vehicle Without Any Hassle. BEST AUTOMOTIVE SERVICE PROVIDER IN VICTORIA, BC SINCE 1964! As automotive technicians do an extensive total vehicle inspection with every oil change service in Victoria, it is a great thing to do. Our oil change service in Victoria, BC is very friendly. All foreign and domestic cars are welcome. Request an appointment online or call. Victoria Transmission & Auto Care performs a total vehicle inspection with every oil change service in Victoria, BC, and we do a lot of things to keep your car in great shape. You can also request a service quote — please select car repairs. Please bring your vehicle to our store to let our service people do an assessment. This year marks the 55th anniversary of car repairs in Victoria BC. We have been providing great customer service and high-quality auto repairs for the last 55 years in an honest and trustworthy manner. Our work with Better Business Bureau in 2013 earned us an award for ethical decisions in the trades and support services category for all of Vancouver Island.

 

SUMMARY   Reviews Summary

Most clients' testimonials regarding their experiences at Victoria Transmission & Auto Care are positive. They commend the staff's excellent communication, honesty, and dedication to solving problems. Gary, Peter, and Natalie are singled out for their fantastic service, camaraderie, and detailed diagnoses and repair recommendations. The transparency of the services the body shop provides is praised, with regular updates and informed consent before work begins. The inspection reports exceed expectations, with photos explaining the state of the car and the needed service and parts. Recognizing how much they care about their clients and the good relationships built over the years, some reviewers have expressed overall confidence in the team. Trust in the shop is vital because a few comments discussed how experienced mechanics check the cars vigorously, and they often find more damage than the car initially presented. This iteration, the young mechanics on staff are also mentioned as being as diligent and knowledgeable, making customers feel like the shop's quality will continue for years down the line. This credibility translates into resilience and confidence in the shop, as seen in some clients' long-standing loyalty. Victoria transmission enjoys continued patronage from several clients because they rely on the shop zealously for much longer, with dozens of years and cars. Unsolicited visits and preventive work were also easy for most clients. The mechanic's skills exceed just fixing things, they can also analyze possible scenarios years down the line and moderate extreme damage. When it became apparent the fuel pump in my Toyota Corolla 2001 was going bad, his recommendations involved replacing the rear shocks so that I could keep my car running through the end of the year. Some customers reported improvement in their cars' driving safety and life due to this effective long-term thinking and preventive work. Surprisingly, the shop is also recognized for its community role, as Gary and one of his coworkers find unconventional ways to improve clients' experiences. Data suggesting the average student would need to take breaks at least ten minutes to think through the problems present a unique challenge that the shop seems ready to meet. irreconcilable with the need for quick turnaround required for guaranteed support, but a customer commented that their service also shows that the customer relationship is more crucial than the shop's ordering of work, which seems flexible. Customers also indicated the reliability of the shop in the earlier parts order, saying they found a part they have been looking to buy for a while. Calm at the time, one customer remembered I did not know the name of the part, but the mechanic immediately recognized the information and knew where to buy. Positive issues, however, should not override complaints from some customers who felt services were too expensive, unprofessional, or were done when not necessary. Such instances included one customer who felt workers pressured her into happening services after the consultation. Another mentioned that after her battery failed in the shop, it took a long time for the workers to accept responsibility where one worker started arguing with her about what the real issue was. Too many positive issues suggest that the company has cultivated a good image with its members. Customers are therefore willing to renew their service provision for the company.

 

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recommend (17)
great service (8)
highly recommend ... (6)
very professiona ... (4)
great job (3)
great price (2)
fantastic servic ... (2)
accommodating (2)
excellent servic ... (2)
helped me (2)
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Victoria Transmission & Auto Care Reviews: 101. Average Rating: 4.9
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