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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance
Western Coast Insurance Services Ltd. | Home, Car & Business Insurance

Western Coast Insurance Services Ltd. | Home, Car & Business Insurance

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1150 Douglas St, Victoria, BC V8W 3M9, Canada Get Directions
4.3
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ABOUT   Services Excellence Summary

Western Coast Insurance Services Ltd. | Home, Auto & Business Insurance: Your Western Coast Insurance Services Bay Centre in Victoria is home to your insurance branch. We are licensed experts on Vancouver Island, the Lower Mainland, and we can help you with your ICBC renewals and boat insurance.

 

SUMMARY   Reviews Summary

Havilah, Nastarand, Scott, Bryce, and Joshua were all the employees flagged in the review. The consistency in customer service, including kindness, patience, answers to questions, and concern, stands out. There is consistency in review, and employee positive customer experience reviews are reflected on the next positive customer experience reviews. Online employees' remarks reflect the consistency of their innovative helpfulness, though this is not detailed or exemplified in the text. The reviews only provide an arithmetic average of the experiences. The client noticed the employees' variance in how effective they were at their jobs, and these differences influenced the customer experience. Customers reported positive experiences 71, 49, and 50 times, negative experiences three and three times, and neutral events 2, 1, and 0 times, respectively. The effect and the instances of well-received customer actions are more than the events that were not well received. However, neither the reasoning behind this can be explained with effect sizes; each customer was treated well regarding 96, and the other 10 were treated poorly. It is possible that these problems will occur. The response rate to the communication understudy was 39.6 percent,My essay hints are far from the typical quota.randomly nested in 30 percent of the email invitations for all customers.

 

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Pros & Cons

PROS
very friendly (2)
friendly staff (1)
very professiona ... (1)
great service (1)
helped me (1)
highly recommend ... (1)
great staff (1)
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Cons
waste of money (1)

Western Coast Insurance Services Ltd. | Home, Car & Business Insurance Reviews: 31. Average Rating: 4.3

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