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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
Westland Insurance
Westland Insurance
Westland Insurance

Westland Insurance

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176 Wilson St #115, Victoria, BC V9A 7N6, Canada Get Directions
4.0
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ABOUT   Services Excellence Summary

All under one roof – your home. Your home is where everything occurs. It is your shelter. It is the most critical purchase you will ever make in your life. It doesn't matter whether you are a house owner or a tenant; you must ensure that you have the best home insurance. It secures you and your property as you go about your daily activities. Your home insurance must be as unique as your lifestyle and budget so that you may live the life you want. We will assist you in obtaining the best insurance at the best achievable value.

 

SUMMARY   Reviews Summary

Customers have praised the company for its great communication and quality service. They are a convenient insurer, as customers note that they get their insurance quickly. Ken, a staff member, was recognized for his quick work and accuracy in one review where a client received a quote within minutes. Many reviewers praised the customer service, noting that the company exceeded their expectations. Professionalism was an advantage to working with these brokers, as Surinder was considered a patient team member who valued the client's time. The good part was that the clients did not feel pressured to get more insurance than they wanted. Jenelle was described as being quick and accurate, and Daniel was another good agent who took the time to clarify some insurance details to the customer. JC was noted as one of the team members who notified the client about any auto insurance policy changes, either added coverage or deducted costs. Customer sentiment was very positive, with the majority of reviewers being very happy with the process. I recommend them all.

 

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Pros & Cons

PROS
easy experience (2)
stress free (2)
great service (1)
very professiona ... (1)
professional and ... (1)
no issues (1)
helpful staff (1)
Cons
very disappointe ... (1)
disappointed (1)
worst experience ... (1)
rude (1)

Westland Insurance Reviews: 27. Average Rating: 4.0

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