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Review Keywords Analysis

  1. CA
  2. BC
  3. Victoria
ZEDS beds made easy
ZEDS beds made easy
ZEDS beds made easy
ZEDS beds made easy

ZEDS beds made easy

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2854 Peatt Rd #113, Langford, BC V9B 3V6, Canada Get Directions
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ABOUT   Services Excellence Summary

At ZEDS, we think that Canadians should not waste their time shopping in mattress and bedding stores to find the perfect bed. We created our direct order system so you can easily order your bedding online. Spend more time playing the game or enjoying your Poutine. We even have RV Mattresses. Most products are delivered the same day, including full foam, memory foam and pocket coil. ! Buy an adjustable frame and get 10% OFF any mattress Massage, LED Lights, Foot and Head Elevation. Full line of bed frames and furniture. Solid wood & steel construction. Guaranteed to last a lifetime. Mattress Protectors & Pillows. Our selection is unmatched, and our prices are very competitive.

 

SUMMARY   Reviews Summary

ZEDS Beds has received numerous reviews that display the customers' excellent experiences working with the staff and contentment with the beds. Customer service is an essential aspect of a successful business, and ZEDS has been stellar in this aspect. Many consumers reported that the staff members were very helpful and that the easy payment methods reduced their worries. Additionally, several customers were impressed by how ZEDS handled the lengthy delay in the delivery of certain beds. This involved working out a fair and quick resolution for the affected customers. Other customers commended the effort and patience of ZEDS staff members. These positive reviews are indicative of the sense of fulfilment and trust that many customers get from ZEDS. These experiences will lead to numerous repeat customers and the creation of a long-term association between both of them.

 

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L left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 11
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Pros & Cons

PROS
recommend (20)
highly recommend ... (8)
very helpful (7)
great service (7)
recommended (5)
great experience ... (5)
high quality (4)
very happy (4)
great quality (4)
very friendly (3)
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Cons
unhappy (2)
bad experience (1)
not happy (1)
not impressed (1)

ZEDS beds made easy Reviews: 101. Average Rating: 4.8

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Not getting a free pillow for this review. So very unhappy with ZED!!!!!! Bought local . Not always best. Wrong mattress delivered, frame box previously opened. Manual missing, parts missing and all over box, battery box empty.. Box taped up with painters tape. A real mess. Went to work it out at store. Was told the fame box was "dbl checked for us" that's why the box was in the condition it was in. Hard to believe it was not a return or floor model. Originally told if mattress did not work out we had 90 days to exchange, no cost was mentioned. When we told them they wrote down the wrong name and delivered the wrong mattress ( I did not hear hubby sing " Your bed is a wonderland" for a week for nothing) they said there was a $120 restock fee. NOT IMPRESSED!! Will spread word as far and wide as we can. Go to another store!
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L left a 1 star review
★☆☆☆☆
On TrustAnalytica
9 months ago
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