Bertrand Auto Body & Glass is a Manitoba based company doing business for 39 years in the Auto Body Industry. They claim to have been serving excellent workmanship and customer service to Manitobans. The philosophy of Bertrand Auto Body & Glass has been client-first since 1976. They aim to surpass every client's expectations in every situation and be on time. They trust their products' quality enough to offer a lifetime warranty on all their work.
Bertrand Auto Body & Glass focuses on Auto Body Repairs and Frame Repair. No accident repair is too challenging for Bertrand Auto Body & Glass. Their staff of over 40 years of combined experience has seen and done it all. Client support is priority number one, and their employees can lead them through the steps, no matter how complicated or straightforward the repair. Be it a small repair or a complete loss (when a vehicle is not economically reparable), Bertrand Auto Body & Glass provides a complete service for any collision.
Bertrand Auto Body & Glass also has courtesy cars available in case a customer needs a lift. Since they have 6 newer cars available to provide a service to any customer that may require a lift to have their car back into pre-accident conditions. If a client needs a lift during the repair process, they will offer a shuttle. From the time they get the notification of the car accident until they return the keys, Bertrand Auto Body & Glass_AUX__NO_COPY_RATIO will take care of the client.
Reviews Summary
Bertrand has scored strong marks on customer reviews. Customers cherished Dan and the team for their professional service. A customer indicated Dan's proficient interaction. Several customers said he was knowledgeable about insurance claims and was helpful. Many customers liked the team's commitment to keeping them informed about the repair process. Customers had positive remarks about the courtesy vehicles Bertrand gave during the repairs. Clients often dubbed the repair work as thorough and topnotch. Some customers were grateful that the team did more work than they requested for no additional charges. A few clients had messier cars than when they were taken. Customers were happy to pick up cars that had been cleaned on the outside and inside. Many clients indicated the great impression of how they were received exceeded their expectations. Others felt confident about returning to Bertrand in the future. The team was often generous with small extras like touch-up paint. Other clients found that the touch-up paint and detailing expressed the shop's commitment to quality. This showed that the company values using quality parts and innovative work. The company also had positive tour reviews of the shop. The positive reviews characterized Dan and the team as thoughtful and client-first. It was noticeable that repeat customers trusted the team's work over multiple visits. Thanking the team was a way customers acknowledged the excellent work. These reviews that praised Bertrand for great communication and repair quality.
Frequently asked questions
6 questions
What do clients say about the quality of work at Bertrand Auto Body?
Clients frequently praise the exceptional attention to detail and quality of repairs. Many mention their vehicles looking brand new after service, with one reviewer highlighting thorough cleaning and care during repairs. Overall, the team is recognized for delivering impressive results.
Does Bertrand Auto Body offer assistance with insurance claims?
Yes, they provide insurance claims assistance, including free claim filing assistance and negotiation support. This service is appreciated by clients, as it simplifies the process of managing claims during repairs.
What services does Bertrand Auto Body provide for vehicle repairs?
Bertrand Auto Body offers a range of services including Body Repair (Collision Repair, Paint Refinish, Dent Repair), Glass Replacement (Windshield, Side, Rear Window Replacement), Detailing Services (Interior Cleaning, Exterior Wash and Wax, Engine Bay Cleaning), Mechanical Services (Brake Repair, Suspension Repair, Battery Replacement), and Insurance Claims Assistance.
What are the operating hours for Bertrand Auto Body?
The operating hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM, Saturday: Closed, Sunday: Closed.
How does Bertrand Auto Body handle customer communication during repairs?
Customers appreciate the prompt and clear communication from the team, with many noting regular updates throughout the repair process. This transparency helps clients feel informed and confident about the status of their vehicle.