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  2. MB
  3. Winnipeg
CARSTAR St. James (formerly Macdonald Auto Body)

CARSTAR St. James (formerly Macdonald Auto Body)

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Open  8:00 AM-5:00 PM now
1310 St boJames St, Winnipeg, MB R3H 0L1, Canada Get Directions
4.4
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ABOUT   Services Excellence Summary

CARSTAR St. James (formerly Macdonald Auto Body) is your go-to Winnipeg collision center for auto body repair. We offer 24/7 assistance for accidents and towing, and our technicians will work quickly to keep you on the road. At our Winnipeg, MB collision center, we fix dents, dings, storm damage, and structural damage to any make or model. CARSTAR Winnipeg St. James collision center works with most insurance companies and offers a nationwide warranty on most jobs. Please call the following phone number if you learn or are told that Direct Repair is available to you. Please provide us with your MPI claim number and your license plate. We'll arrange a tow truck to come to your Winnipeg location, assess the damage, and help you file a claim if you need it. If your car hit another vehicle, please take a photo of each vehicle. The other driver is required by law to exchange names, contact information, license plates, and driver's license details. Notify the other driver of the time, date, and location of the accident. Manitoba Public Insurance will help you report the car accident and determine if you can get an MPI Direct Repair. Search online for MPI-certified repair shops or call MPI to ask for a list of shops near you. Request your MPI claim number over the phone if you qualify. You will need this to schedule an appointment at an MPI-approved repair shop in Winnipeg.

 

SUMMARY   Reviews Summary

Customer feedback on CARSTAR is overwhelmingly positive. Employees seem to be highly trained, motivated, and committed to delivering excellent service. Clients frequently comment on the organization's outstanding customer service. Whether it's resolving claims, offering quotations, or answering questions, employees "went the extra mile" to ensure the client's needs were surpassed. Tasks were typically finished promptly, with updates provided. Organizations that handle many customers will be different and more efficient when they advise customers to take their cars to CARSTAR for bodywork or repair, so the people will never be dissatisfied. Even if the business itself is closed, clients can leave their keys in a separate box designed just for this sort of work to be able to accommodate the business during off-hours. This is a show of goodwill from the owners and customers. CARSTAR has a well-established reputation for exceeding client standards in the numerous evaluations for autobodyworks and bodywork. The organization can determine practical solutions to the most frequent issues and has a creative approach to the job. Associations are more reliable since the clients' obligations are prioritized. For example, if the vehicle is not ready in time for the client, CARSTAR will rent a vehicle for the client until their ready car is allocated to the customer.

 

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Pocholo left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 14
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Pros & Cons

PROS
recommend (14)
highly recommend ... (11)
great job (4)
great service (4)
great staff (3)
great experience ... (3)
excellent custom ... (3)
great work (3)
very good job (2)
great customer s ... (2)
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Cons
not recommend (2)
not recommend (1)
unorganized (1)
dirty (1)
bad experience (1)
would not recomm ... (1)
horrible (1)
worst experience ... (1)

CARSTAR St. James (formerly Macdonald Auto Body) Reviews: 77. Average Rating: 4.4

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Don’t believe whatever the estimator, Larry, tells you. He won’t remember a thing he discussed with you before the repairs. And check carefully the repairs they had done. I had my worst experience with this shop.
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Pocholo left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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