Horrocks Insurance has been a family-owned company since 1996 when John Horrocks acquired the Ranger Insurance franchise. Later, his son Chris Horrocks acquired the Ranger Insurance franchise from John Horrocks in 1996. The franchise was consumed into the possession of Chris Horrocks. On May 1, 2016, Horrocks Insurance became a new name after operating a Ranger Insurance franchise for over 20 years. The office's values, however, have not been altered; it is still committed to customer happiness and making sure that people get the best service. The experienced staff has been with the office for a long time, and it continues to offer trustworthy advice and reliable service. The office provides auto, personal, and commercial insurance to ensure individuals, families, and businesses can be protected. You can get coverage for any type of property in your life, be it a condo, apartment, house, or mobile home. We also provide insurance for cabins, and boats, and jet skis. We collaborate with Intact Insurance and SGI Canada as personal property partners. If you want a quote for property insurance, call or come in for a no-obligation quote at no charge.
Reviews Summary
Horrocks Insurance continues creating raving fans through outstanding care and expertise. Their professional services get field commendations and indicated for vast assignment varieties. More other clients are still being referred to the agency for enhanced services, given their massive experience and assistance. The services offered by Horrocks Insurance have been perfect and reliable for a long period, as the testimonials and reviews show. Their ability to abide by the current technologies minimizes fraud and enhances standard services. High levels of recommendations from family friends and general family give more probability to Horrocks Insurance on future client engagements. One of the essential and fundamental areas in the financial sector that require a high level of experience is the insurance industry.
How the industry responds to various clients' reactions is what differentiates the players in the sector. Horrocks Insurance success in service delivery is communicated through social media, where more clients believe that the industry has been very flexible in responding to complaints. For example, some of the clients feel that the agency could quickly help the client who had lost documents or found it hard to comprehend the new digital projects in the insurance industry. However, the tone and words used by clients who feel dissatisfied by the service delivery in the industry are a straightforward reflection of an entitled person. This means that the Horrocks Insurance is always flexible but with clients who understand the digital projects. But the client complaints reflect issues of rigid and fixed-minded clients. Predicted complaint: few clients fail to accept that the industry is changing, which is wrong to their side. Client complaints.
Frequently asked questions
6 questions
What do Horrocks Insurance clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, highlighting their professionalism and quick service. Reviewers mention the team's ability to handle specific transactions with care and patience, ensuring customer satisfaction throughout the process.
Does Horrocks Insurance provide auto insurance services, and what do customers say about them?
Yes, they offer auto insurance services, including vehicle insurance, driver's license transfer, and RV insurance. Customers appreciate the team's responsiveness and expertise, often noting how they can count on the staff for assistance with any questions.
What services does Horrocks Insurance offer?
Horrocks Insurance provides a range of services, including auto insurance (vehicle insurance, driver's license transfer, RV insurance), home insurance (homeowners insurance, renters insurance, condo insurance), and license and registration services (vehicle registration, title transfers, duplicate license requests).
Who owns Horrocks Insurance, and how long have they been in business?
Horrocks Insurance is family-owned, with John Horrocks initially purchasing a Ranger Insurance franchise, later managed by his son Chris Horrocks since 1996. They rebranded in 2016, maintaining a commitment to customer satisfaction.
Does Horrocks Insurance handle vehicle registration services?
Yes, they provide vehicle registration services, including title transfers and duplicate license requests. Customers have highlighted the efficiency of the staff in completing these transactions quickly and accurately.