Helpful staffFriendly staffQuick serviceKnowledgeable staffProfessional staffEasy to use websiteFair pricingAccessible parkingEmpathetic servicePleasant experience
About this business
Counselling resources can be accessed by IAP or EAP beneficiaries. Find out more about the available services.
(r)The Blue Cross symbol and name, Colour of Caring, and mybluecross are trademarks by Manitoba Blue Cross. Blue Cross Blue Shield Association holds a trademark for *+Blue Shield.
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Reviews Summary
Reviewers have nothing but positive things to say about Blue Cross, even when they are dealing with major medical issues. Many customers express that the staff are friendly, helpful, fast and always ready to assist, providing their service more than excellent. This is evident in medical insurance cases where customers appreciate the compassion and understanding shown by staff at various times of claiming a cover. Customers say the experience in the office is different, particularly when they find a little inconveniences, they still leave the customer with a better perspective endorsing the services of the insurance company. Staff training would contribute more to the entire companies relationship with the customers. RandAl Tecoma is one of the customers who say that a reception visit that may be challenging works if the personnel are courteous and ready to assist the customers with all communications. Decision-making in understanding competitors need attention as one of the customers makes a comparison on the staff of the competitor that serve and there is a significant difference in communication and the patient knowing what he or she wants. Mary Brooks is one of the many reviewers who was served by Sarah Hostland in a manner that makes me understand it is more excellent, she makes me ask many questions and she has all the answers, and the experience is exceptional. "She must be a student of customer service," she said. The good customer services have made most of the customers feel confident about the services of the company. Analysis above reveals that the company has the best customer service in the industry.
Frequently asked questions
7 questions
What do Manitoba Blue Cross clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, highlighting their helpfulness and professionalism. Many reviews mention quick service and effective claim processing, contributing to a positive overall experience with the agency.
Does Manitoba Blue Cross offer health insurance, and what do customers think about their services?
Yes, they provide health insurance along with travel insurance and medication coverage. Reviewers often commend the staff for their assistance in processing claims and setting up accounts, indicating a strong customer support experience.
What are the operating hours for Manitoba Blue Cross?
Their hours are as follows: Monday: 9:00 AM-4:00 PM, Tuesday: 9:00 AM-4:00 PM, Wednesday: 9:00 AM-4:00 PM, Thursday: 9:00 AM-4:00 PM, Friday: 9:00 AM-4:00 PM, Saturday: Closed, Sunday: Closed.
Can I get assistance with my claims at Manitoba Blue Cross?
Yes, they offer free claim processing assistance. Reviewers appreciate the prompt and courteous support they receive when dealing with claims, often noting the staff's willingness to help.
What types of massage services are available at Manitoba Blue Cross?
They provide Minute Massage and Therapeutic Massage services. Clients have expressed satisfaction with the quality of these services, contributing to their overall positive experience with the agency.
Does Manitoba Blue Cross provide online services for insurance quotes?
Yes, the entire process, including obtaining quotes and final purchases, is handled online. This convenience is appreciated by clients, who find the website easy to use.
I recently had a very positive experience with your worker Sarah Hostland, in upgrading my coverage .She proved to be most professional as well as very patient, answering all my questions. I must add for a first time, thanks to herself & Shannon I feel confident with Blue Cross Services.
Bernadette Toal.