Quick service(1)Friendly service(1)Impressed with the service(1)Very knowledgeable(1)Very impressed(1)Friendly staff(1)No complaints(1)Great experience(1)Great customer service(1)Excellent service(1)
About this business
Counselling resources can be accessed by IAP or EAP beneficiaries. Find out more about the available services.
(r)The Blue Cross symbol and name, Colour of Caring, and mybluecross are trademarks by Manitoba Blue Cross. Blue Cross Blue Shield Association holds a trademark for *+Blue Shield.
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Reviews Summary
Reviewers have nothing but positive things to say about Blue Cross, even when they are dealing with major medical issues. Many customers express that the staff are friendly, helpful, fast and always ready to assist, providing their service more than excellent. This is evident in medical insurance cases where customers appreciate the compassion and understanding shown by staff at various times of claiming a cover. Customers say the experience in the office is different, particularly when they find a little inconveniences, they still leave the customer with a better perspective endorsing the services of the insurance company. Staff training would contribute more to the entire companies relationship with the customers. RandAl Tecoma is one of the customers who say that a reception visit that may be challenging works if the personnel are courteous and ready to assist the customers with all communications. Decision-making in understanding competitors need attention as one of the customers makes a comparison on the staff of the competitor that serve and there is a significant difference in communication and the patient knowing what he or she wants. Mary Brooks is one of the many reviewers who was served by Sarah Hostland in a manner that makes me understand it is more excellent, she makes me ask many questions and she has all the answers, and the experience is exceptional. "She must be a student of customer service," she said. The good customer services have made most of the customers feel confident about the services of the company. Analysis above reveals that the company has the best customer service in the industry.
I recently had a very positive experience with your worker Sarah Hostland, in upgrading my coverage .She proved to be most professional as well as very patient, answering all my questions. I must add for a first time, thanks to herself & Shannon I feel confident with Blue Cross Services.
Bernadette Toal.