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  1. CA
  2. MB
  3. Winnipeg
Money Mart

Money Mart

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Open  9:00 AM-8:00 PM now
1601 Regent Ave W #103, Winnipeg, MB R2C 3B3, Canada Get Directions
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ABOUT   Services Excellence Summary

Money Mart has been serving Winnipeg and area for over 30 years. We offer friendly, fast and professional financial services. You can now apply online for installment loans Our business was built on a people-first ethos. We have always been a financial services company from the first day we opened our doors. Throughout the 30-plus years, we have adhered to that commitment, providing the best customer service and convenience. We have grown from a small cheque cashing enterprise in 1982 to a full-service provider of financial services. Our selection of financial services and products will continue to grow to help you maintain your cash. *The following products and services are offered by us: Installment loans Cash Advances Small Business Loans Check Cashing Titanium+(r) Prepaid Mastercard(r) Western Union (r) Money Transfers Currency Exchange Pay your bills

 

SUMMARY   Reviews Summary

The reviews above showcase a mix of experiences at a payday loan provider. Many consumers stated that the service was speedy and friendly, and that the staff were polite and professional. Some consider that the process has been updated, contributing to swift approval and lending. Customers had names - such as Cassie and Lea - that they mentioned for their exceptional service and customer service. The lender's efficiency and low-pressure atmosphere was also appreciated by other reviewers. While some feedback is positive, the primary source of concern was regarding another customer's experience on a Friday evening. There was purported gap in the intake process information that necessitated an additional visit and the impression that employees did not give a coherent reason for the issue. In summary, many clients experienced excellent service. But there is a bigger problem of poor customer experience. That is why some would return while others would not. Nonetheless, service reviews are generally good. The systematic issue is the only reduction in the final review.

 

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Michael left a 5 star review
★★★★★
On TrustAnalytica
Jun 01
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Reputation Change over time
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Pros & Cons

PROS
very helpful (2)
helpful and prof ... (1)
fantastic servic ... (1)
awesome service (1)
very polite (1)
know their stuff ... (1)
super helpful (1)
helpful and know ... (1)
Cons
slow (1)
rude (1)

Money Mart Reviews: 24. Average Rating: 4.3

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M
Michael
on Trustanalytica
I went into the Friday night the 31st. The teller there told me I wasn't in the system and will need to bring in my documents again, even though I created my account 2 weeks earlier at a location closer to work. She told me that each store is different and don't share information. Really?! I didn't believe her, but not worth arguing. Went in the next day and Cassie was amazing!! Asked for my number and FOUND me right away. She didn't need my documents which I brought with me, did the necessary security checks and got me out in less than 10min. AWESOME. Can't believe the other worker was lazy to do her job. Thanks Cassie!
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Michael left a 5 star review
★★★★★
On TrustAnalytica
5 months ago
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