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  1. CA
  2. MB
  3. Winnipeg
NAPA Auto Parts - NAPA Pembina Hwy

NAPA Auto Parts - NAPA Pembina Hwy

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1717 Pembina Hwy, Winnipeg, MB R3T 2G6, Canada Get Directions
3.7
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ABOUT   Services Excellence Summary

For customers of NAPA Auto Parts - NAPA Pembina Hwy in Winnipeg, the store is conveniently situated at 2356 McPhillips Street. We have a wide range of fluids, parts, and accessories for all kinds of cars, trucks, or SUVs. All the parts are in stock. It also includes starters, alternators, and brakes. There are also fluids like coolant, oil, and wax for your car's needs. We have many accessories and tools in stock. Our experienced staff can help you with your retail or commercial needs. Please contact us for more information. Renting the Tools: Repair More Complicated Vehicles without Having to Purchase Any Special Tools for a Mechanic to Use Upcoming auto repairs might require unique tools that you don't have on hand. But you don't have to buy them or pay a mechanic to do the job for you. Mission Auto Parts offers a vast stock of tools for rent. A deposit equivalent to the cost of the tool is required and will be fully refunded upon return. Moreover, tools are inspected before leaving the shop. Customers are not charged for normal wear and tear on tools. Customers can borrow tools for up to 3 days.

 

SUMMARY   Reviews Summary

The reviews center on customer service at the car parts store. Glenn, Phil, and other staff exhibited great professionalism and friendliness. Customers highlighted the vast knowledge, readiness to help, and quick part ordering and delivery discussions. Even when the store was busy, the staff gave each customer some personal attention. This shows to them. Parts hunt gets the help they need. All reviews point out that the customer service is excellent and always go above beyond to help the customers. This will surely give a good image of the company to the public and in return attract more customers. They get to know about them from the previous clients who have purchased from their shops. Clientsjust placed reviews based on the service they received. Napa Auto Parts store should keep the culture of providing excellent customer service to keep the existing clients and also get new ones through reviews. Customers many times make purchase decisions based on the reviews from the previous customer; these can be positive or negative. This will give a good Customer service is one of the significant factors that the business should always put in place to attract more customers, as Napa Auto Parts store has done by getting a lot of positive reviews, which attract more customers to the shop. This will give a good image to the public and in return attract more customers.

 

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Pros & Cons

PROS
great customer s ... (2)
very friendly (2)
great place (2)
friendly staff (2)
prices are very ... (2)
helpful staff (2)
friendly and hel ... (2)
excellent servic ... (2)
great service (2)
helpful and frie ... (2)
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Cons
rude (5)
upset (2)
frustrating (2)
extremely rude (2)
poor customer se ... (2)
slow (1)
unfriendly (1)
unprofessional (1)
worst experience ... (1)
disrespectful (1)
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NAPA Auto Parts - NAPA Pembina Hwy Reviews: 88. Average Rating: 3.7

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