We have over 65 years of industry experience at ONE. We've earned the trust of the people of Manitoba by consistently delivering exceptional service and products. Trust us to provide insurance guidance and protection to you and your family.
ONE Insurance Group is here to alleviate your concerns. We want you to feel welcome as soon as you walk into one of our buildings. Our consultants all have a shared purpose: to inform their clients. Each consultant makes it a priority to make your visit enjoyable so you can make educated decisions. ONE Insurance is concerned about your individual needs and partners with over 15 insurance firms to ensure you get the best coverage.
Reviews Summary
One insurance is well-regarded in reviews for its customer service. Several clients mentioned Igor and Joyce Chen by name, thanks to their remarkable help and guidance. This includes unusual requests or significant life changes (such as moving) in feedback. The commitment of the wider staff warrants attention. Clients' comments illustrate a customer-first mindset that is personable and responsive. A few customers acknowledged the business' occasional delays in response and gave the benefit of the uncertainty. A few other general client experiences at other points of sale were much less enthusiastic. Customers lauded One insurance's customer service and Igor and Joyce's personalized guidance and support most frequently. This positive feedback may be due to the website's recent redesign, which has attempted to portray the company as a trusted, customer-focused source for insurance comparison or procurement assistance. Client satisfaction has been investigated at numerous touchpoints throughout the customer journey and spotlighting customer testimonials from these sectors of the site.
Frequently asked questions
7 questions
What do ONE Insurance - St. Vital clients say about the work?
Clients frequently praise the helpfulness and professionalism of the staff, particularly Joyce Chen and Igor, who are noted for their dedication to customer service and ability to simplify the insurance process. Many appreciate the team's knowledge and support.
Does ONE Insurance - St. Vital offer assistance with driving licenses?
Yes, they provide Driving License Assistance, including License Application Support, Knowledge Test Scheduling, and Practical Driving Tips, ensuring clients feel supported throughout the process.
What services does ONE Insurance - St. Vital provide?
ONE Insurance offers a range of services, including Car Insurance, Home Insurance, and Health Insurance, as well as Driving License Assistance, which covers License Application Support, Knowledge Test Scheduling, and Practical Driving Tips.
What are the operating hours for ONE Insurance - St. Vital?
The office hours are as follows: Monday: 9:00 AM-5:00 PM, Tuesday: 9:00 AM-5:00 PM, Wednesday: 9:00 AM-5:00 PM, Thursday: 9:00 AM-5:00 PM, Friday: 9:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
How long has ONE Insurance - St. Vital been in business?
ONE Insurance has been serving clients for over 65 years, building a reputation based on trust, excellence, and customer service.
Does ONE Insurance - St. Vital provide health insurance services?
Yes, they offer Health Insurance as part of their insurance services, focusing on individual client needs and working with multiple insurance companies to find the best coverage.