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Review Keywords Analysis

  1. CA
  2. MB
  3. Winnipeg
ONE Insurance - St. Vital
ONE Insurance - St. Vital
ONE Insurance - St. Vital

ONE Insurance - St. Vital

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540 St Anne's Rd #2, Winnipeg, MB R2M 5R7, Canada Get Directions
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ABOUT   Services Excellence Summary

We have over 65 years of industry experience at ONE. We've earned the trust of the people of Manitoba by consistently delivering exceptional service and products. Trust us to provide insurance guidance and protection to you and your family. ONE Insurance Group is here to alleviate your concerns. We want you to feel welcome as soon as you walk into one of our buildings. Our consultants all have a shared purpose: to inform their clients. Each consultant makes it a priority to make your visit enjoyable so you can make educated decisions. ONE Insurance is concerned about your individual needs and partners with over 15 insurance firms to ensure you get the best coverage.

 

SUMMARY   Reviews Summary

One insurance is well-regarded in reviews for its customer service. Several clients mentioned Igor and Joyce Chen by name, thanks to their remarkable help and guidance. This includes unusual requests or significant life changes (such as moving) in feedback. The commitment of the wider staff warrants attention. Clients' comments illustrate a customer-first mindset that is personable and responsive. A few customers acknowledged the business' occasional delays in response and gave the benefit of the uncertainty. A few other general client experiences at other points of sale were much less enthusiastic. Customers lauded One insurance's customer service and Igor and Joyce's personalized guidance and support most frequently. This positive feedback may be due to the website's recent redesign, which has attempted to portray the company as a trusted, customer-focused source for insurance comparison or procurement assistance. Client satisfaction has been investigated at numerous touchpoints throughout the customer journey and spotlighting customer testimonials from these sectors of the site.

 

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Reputation Change over time
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Pros & Cons

PROS
very helpful (3)
excellent custom ... (2)
recommend (2)
excellent servic ... (2)
highly recommend ... (1)
friendly staff (1)
very satisfied (1)
very friendly (1)
good service (1)
recommended (1)
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Cons
horrible (1)
terrible (1)
terrible experie ... (1)

ONE Insurance - St. Vital Reviews: 50. Average Rating: 4.3

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