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Review Keywords Analysis

  1. CA
  2. MB
  3. Winnipeg
Peoples Jewellers
Peoples Jewellers
Peoples Jewellers
Peoples Jewellers

Peoples Jewellers

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1485 Portage Ave Ste. 101, Winnipeg, MB R3G 0W3, Canada Get Directions
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2.9
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ABOUT   Services Excellence Summary

Established over a century ago, Peoples Jewellers has provided Canadians with a convenient and accessible shopping experience. Peoples Jewellers offers an extensive range of fine jewellery at an affordable price, including engagement rings, jewelry, jewels, and gold rings. Bracelets, branded watches, and brand-name watches can also be found at Peoples Jewellers. Visit Peoples Jewellers today. Services In-Store Orders Custom Jewellery Jewellery Repairs (off-site). Watch Repair (offsite) Cleaning and Inspection (off-Site). Diamond Testing Purchases Online and In-Store Pick Up

 

SUMMARY   Reviews Summary

Review analysis: Peoples Jewelry has a mix of positive and negative reviews. The company's in-store service and friendly staff, notably the polo park manager, are commonly praised. Several customers have had to investigate their orders and have highly rated customer service during these situations. However, the company experiences difficulties regarding online services and delivery. A common complaint is extensive waits for jewelry offered online, which are frequently longer than promised. Suggestions have been made by clients who opted to deliver it to the store; the wait duration is the same. The problem highlights how the company's delivery process is wanting and needs improvement. Nevertheless, customers feel that the firm guarantees products even when they have problems and that they are guaranteed to be solved. This situation is bolstered by a pattern of impactful gift giving where clients acquire jewelry and repair using the business while focusing on customer service. In summary, Peoples Jewelry is highlighted as a company that requires attention to detail in the delivery process and a strong content analysis of the client's feelings and thoughts.

 

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Reputation Change over time
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Pros & Cons

PROS
great experience ... (2)
very polite (1)
extremely helpfu ... (1)
great service (1)
very knowledgeab ... (1)
fast service (1)
very helpful (1)
wonderful servic ... (1)
staff was friend ... (1)
Cons
expensive (2)
disappointed (2)
horrible (2)
rude (2)
disrespectful (2)
not recommend (2)
very disappointe ... (2)
bad experience (1)
terrible (1)
wasting my time (1)
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Peoples Jewellers Reviews: 43. Average Rating: 2.9

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