×

Review Keywords Analysis

CA / MB / Winnipeg
Sutton Smithworks Ltd. photo
Sutton Smithworks Ltd. photo
Sutton Smithworks Ltd. photo
Sutton Smithworks Ltd. photo
Sutton Smithworks Ltd. photo

Sutton Smithworks Ltd.

Address: 250 McDermot Ave #103, Winnipeg, MB R3B 0S5, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Custom Jewelry Design Custom Engagement Ring $800 - $1500
Custom Wedding Band $300 - $800
Custom Variations on Existing Designs $200 - $600
Ring Resizing Standard Resizing $20 - $50
Rush Resizing Service $40 - $80
Complex Resizing $50 - $100
Jewelry Repair Stone Replacement $100 - $300
Soldering and Resoldering $30 - $70
Chain Repair $20 - $50
Jewelry Cleaning Basic Cleaning $10 - $20
Deep Cleaning $20 - $40
Cleaning with Repair Service $15 - $35
Jewelry Appraisal Appraisal for Insurance $50 - $100
Retail Value Appraisal $100 - $200
Estate Jewelry Appraisal $75 - $150

What people love

From reviews
Custom engagement ring Fair pricing Excellent customer service Quick resizing Speedy service Quality work Great communication Beautiful designs Prompt repairs Knowledgeable staff

About this business

About Us Sutton Smithworks, Ltd was founded in 1993. Our business is conducted with the utmost integrity, honesty, and creativity. Our exclusive line of jewelry is designed by us. Tom Sutton was a goldsmith from a very young age. In his old age, his love for the trade continued to grow. Our company has more than 44 years of experience in the jewelry industry. We are experts in creating new jewelry, repair, or remodeling existing jewelry. We have the necessary equipment and experience in the workshop to quickly and professionally complete the repairs. All jewelry materials and stones that we purchase are of the highest quality from verified suppliers. The metal used is of the highest quality (such as genuine gold, silver, and platinum) because of our trademark registration. Contact us if you have an idea for a new piece of jewelry or if your piece requires special attention. We are waiting to bring your vision to life. At Sutton Smithworks, we love everything about jewelry. Our pieces create lasting memories for our clients. Whether you need earrings or necklaces to complement your look and style, or if you need a professional to help you select a diamond for an engagement ring gift. Our team has you covered. Our goal is to create a unique piece of jewelry that reflects your personal style and taste. This includes lab diamonds, natural diamonds, black diamonds, sapphire diamonds, salt diamonds, and moissanite diamonds. We have experience and the right skills to handle precious stones such as lab diamonds, natural diamonds, black diamonds, and salt diamonds to ensure that each piece of jewelry is perfect.

Reviews Summary

Sutton Smithworks gets universally high praise in reviews for their custom jewellery and repair work, with many satisfied customers emphasizing their exemplary service throughout the process. Many customers found the results beautiful, quickly made, and often priced lower than anticipated. There are also numerous stories of free, rapid, and easy fixes or remake, and each interaction with staff was positive and comfortable, always eager to help promptly. Most commonly, customers have praised the company's level of customer service, with the process of all services being smooth and involving prompt communication. Sutton Smithworks gains ongoing repeat business, and they were pleased with the customer's visit or other jewellery work. Many plan to use Sutton Smithworks for all of their jewellery needs or actively refer it to others. The high level of customer service and work speed and quality were mentioned by many. Some reviewers were particularly pleased with the friendliness and sincerity of the staff, which can be rare for a service-focused business according to the reviewers.

Frequently asked questions

7 questions
What do Sutton Smithworks clients say about the quality of their custom engagement rings?
Clients frequently praise the craftsmanship and uniqueness of the custom engagement rings, noting that the team took time to understand their vision and delivered stunning results. Many felt the experience was personal and exceeded their expectations.
Can I get my engagement ring resized quickly at Sutton Smithworks in Winnipeg?
Yes, Sutton Smithworks offers ring resizing services, including standard and rush resizing. Many customers have reported quick turnaround times, with some resizing completed in as little as 15 minutes, ensuring a speedy and efficient service.
What services does Sutton Smithworks Ltd. provide for jewelry?
Sutton Smithworks offers a range of services including Custom Jewelry Design (Custom Engagement Rings, Custom Wedding Bands, Custom Variations), Ring Resizing (Standard, Rush, Complex), Jewelry Repair (Stone Replacement, Soldering, Chain Repair), Jewelry Cleaning (Basic, Deep, Cleaning with Repair), and Jewelry Appraisal (Insurance, Retail Value, Estate).
What are the hours of operation for Sutton Smithworks Ltd.?
Sutton Smithworks is open Monday: Closed, Tuesday: 10:00 AM-4:00 PM, Wednesday: 10:00 AM-4:00 PM, Thursday: 10:00 AM-4:00 PM, Friday: 10:00 AM-4:00 PM, Saturday: 10:00 AM-4:00 PM, Sunday: Closed.
Who leads the custom jewelry design at Sutton Smithworks?
Tom Sutton, with over 44 years of experience as a goldsmith, leads the custom jewelry design at Sutton Smithworks. His extensive background ensures high-quality craftsmanship and a deep understanding of customer needs.
Does Sutton Smithworks offer jewelry cleaning services, and how do customers feel about them?
Yes, they provide jewelry cleaning services, including basic and deep cleaning. Customers have expressed satisfaction with the thoroughness and care taken during the cleaning process, often mentioning the excellent results and attention to detail.
Where is Sutton Smithworks Ltd. located?
250 McDermot Ave #103, Winnipeg, MB R3B 0S5, Canada

Location & directions

Winnipeg, Manitoba
Sutton Smithworks Ltd.
Engagement Ring Designer
Address
250 McDermot Ave #103, Winnipeg, MB R3B 0S5, Canada
Hours
Closed Now
Sutton Smithworks Ltd. Reviews · 4.8 average
0 Reviews
G Google 82

No Reviews Found

Alternatives to Sutton Smithworks Ltd.

See all Best Engagement Ring Designers in Winnipeg →