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  1. CA
  2. NS
  3. Halifax
Cyclesmith

Cyclesmith

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2553 Agricola St, Halifax, NS B3K 4C4, Canada Get Directions
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ABOUT   Services Excellence Summary

Since 1986, Cyclesmith has concentrated on offering the best service and choices. Cyclesmith is the premier bike store in Halifax and Atlantic Canada. We provide the best brands, the most clothing and accessories, a full-service repair department, a fitting room, and friendly employees. Our parts and accessories offer the largest selection in Canada, regardless of what kind of riding you like: street, city, trail, touring, triathlon, or commuting. Cyclesmith does all this, and we do it right. Advanced rate: $90/hour. Accurate pricing based on time spent is provided. Applicable to projects, repairs, modifications, issue solving, fabrication, and does not include the cost of materials. Hydraulic systems maintenance is essential for your bike to operate safely, efficiently, and avoid future repair expenses. Our hydraulic services include brake flushing, pivot replacement, and service. All models and brands of bikes are serviced by our service staff, who are factory certified. Our service team regularly attends factory training sessions. You can rest assured that your repair or adjustment will be completed correctly, whether it's a minor or major adjustment.

 

SUMMARY   Reviews Summary

Cyclesmith reviews reflect customers' appreciation for their helpfulness, staff friendliness, knowledge, and excellent service. The staff can address customer needs and give useful advice rather than aggressive selling. The buying process is seamless and done professionally. The sales assistants such as Sabrina and Matt take time to explain bikes and their accessories, especially to new equipment. The store provides a comfortable purchasing experience to completely different customers. Most clients appreciate the transition to cycling, as it is an expert's dream. The wide range of specialized products ensures customer satisfaction, and the after-sales service is great. Moreover, depending on the employees' expertise and sincerity, Cyclesmith credits the product purchases to their excellent experience. The company also pays its staff appropriate living wages and is a positive impact on the community. The service is excellent because customers always return. This interaction is superior and impressive and the size is reasonable.. Staff help children to place purchases and adjust bikes to fit them accordingly. An example is giving a child a helmet, sitting them on the bike, and instructing them to push the bike when they are ready to ride it. The entire purchase and after-sales support process causes client satisfaction. Staff respond to a variety of inquiries and acquire the components and bikes you need effortlessly, even during the busy season. Other customer types, such as an online buyer, also have the same impression after purchasing an item from the same company.. Measure the variations and choices you have after shopping. Some claim that online shopping is a bit complicated, but begin by buying a bike and later purchase other accessories. As long as they know the budget, they can shop at Cyclesmith, and they will have a seamless purchasing and after-sales service experience, which is why they will come back for more goods. Even if you have to spend more, the shopping experience in connection with other family members is excellent.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (5)
friendly staff (4)
great service (4)
recommended (4)
recommend (3)
very happy (3)
great experience ... (3)
knowledgeable st ... (3)
helped me (3)
super helpful (2)
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Cons
scratches (1)
very frustrating ... (1)
dishonest (1)
frustrating (1)
awful (1)
not impressed (1)
rude (1)
poor customer se ... (1)
terrible custome ... (1)

Cyclesmith Reviews: 99. Average Rating: 4.4

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John Doe left a 5 star review
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