Furniture Spot & Mattress Outlet

I bought a mattress from Furniture Spot and Mattress Outlet. The one I tried in the showroom was very soft and comfy, which is perfect for my arthritis, and the salesperson assured me many times there is a FREE 100 night trial. Great! Very excited I took it home and set it up. It didn't feel nearly as comfy as the one in the showroom. Hmmmm, something not right here... Well I thought maybe it just needs a little time to fluff up. Was I wrong! I woke up in the morning so stiff and sore I could hardly get out of bed! And it took a good 20 minutes to work out the stiffness! I packaged the mattress back up in the original packaging and immediately called the store to return it for my money back. That's when I found out the 100 night FREE trial is NOT A FREE TRIAL at all! The salesperson had repeatedly told me about the 100 night FREE trial but failed to mention they do not give your money back. What does FREE mean if not that you get your money back? Instead they give you a replacement mattress, the same quality (which I thought was extremely cruel that they would even suggest I put myself through that pain again!) or upgrade, at extra cost of course, AND you only get one replacement then you are stuck. What if that one isn't any more comfortable? Again, Hmmmm... That's when I also found out about the $50 restocking fee. When I asked them to take it back they said they can't put the mattress back in stock because they can't resell it. So why a restocking fee? Once again, Hmmmm... So, anyone looking for a mattress, in original packaging, only used one night? Look me up on Marketplace! In the end, after multiple emails back and forth (a few of them could be construed as slightly threatening) and getting tired of sleeping on the couch, I bought a mattress from JUNO. They are also a Canadian company. Their mattresses are 100% Canadian made, they offer free shipping and a 120 night FREE (really FREE) trial. If for any reason it is unsatisfactory I can return it for a FULL REFUND! Imagine that! And they pay the return shipping too! I haven't had such a good night's sleep in years. It's like sleeping suspended in mid air! They even gave me a bonus mattress protector, 2 memory foam pillows with pillow protectors, and a set of sheets!