Reliable Locally owned and managed since 1975, Mattress Mart has its head office in Ottawa Ontario Canada. Seven locations are in Ontario and Western Quebec, while two are in the Maritimes. We recognize the importance of sleeping; that's why we offer the best sleep experience. Mattress Mart is 100% committed to our staff and management. We aim to be Canada's most popular retailer. With a combined purchasing experience of over 90 years, our three buyers know the products. When you purchase a mattress, we will send it to MattCanada for recycling. Platinum Delivery is unparalleled. We have experienced and cautious delivery professionals. Our headquarters in Ottawa ensure the promise of customer satisfaction. Our team actively supports Camp Smitty and the Boys and Girls Club and many other charities. We guarantee the lowest prices for 90 days, so we offer the best deal.
Most customers were satisfied with their mattress purchases from Mattress Mart. Their customer service was top-notch, customer are happy about the helpfulness and friendliness of the staff. In all, Head of the store, staffs\' great attitude was mentioned in the customer satisfaction. Many different names were mentioned in almost all the 10 customer reviews. Some of the Mattress Mart customers mentioned names of staffs who provided a unique customer experience - like Joanne, Kim and Crystal. Delivery was also a strain-free experience for most customers. Good communication was ensured and smooth delivery timely. The customers were happy with the efficiency plus courtesy. Customers would, therefore, recommend Mattress Mart to other customers. The customers were amazed by the quality of the mattress they bought. One customer said, "Got exactly what we wanted, quickly, at Mattress Mart. Good value." This shows that the customer was happy about the mattress. Different customers praised the best quality mattresses sold at the stores. The cost of the mattresses was also good and attractive to many customers. There were also customers who had good customer experience when they returned the mattress. One customer praised Kim, the store owner for agreeing to the mattress return. The customer said, "It was a wonderful experience dealing with Kim who is the owner of the stores. She was very helpful and understanding in obliging me with a return at the last moment. Great gesture and great customer service." The customer had returned the mattress but had a nice experience. Customers were, therefore, happy with their purchases and the customer service.
