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Review Keywords Analysis

  1. CA
  2. NS
  3. Halifax
Polaron Solar Energy
Polaron Solar Energy
Polaron Solar Energy
Polaron Solar Energy

Polaron Solar Energy

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75 Akerley Blvd Unit 115A, Dartmouth, NS B3B 1R7, Canada Get Directions
4.5
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ABOUT   Services Excellence Summary

Founded in 2013 but has survived many provincial policies and regulatory changes threatening its industry, Polaron now has 6,000 installations across Canada. Our dedicated team completes each step with care. It is a state-of-the-art program that allows you to install the best solar panels and save money. Warranties can be meaningless if the company refuses to pay them. Polaron secured long-term financing from Xinyi Solar Holdings Ltd., our financial partner HSBC, who is the sixth-largest public solar developer in the world and the sixth-largest public company globally. Polaron has the financial resources to maintain its long-term stability, sustainability, and success across the country for many years.

 

SUMMARY   Reviews Summary

Polaron seems to have successfully navigated the early stages of their solar installations, seamlessly converting homes to renewable energy. Clients have experienced cost savings, with some stating that they don't have to pay for electricity, even during the cold months. Despite some hiccups, such as roof repairs and the delay in home inspections, the services were professional and satisfactory. The customers were particularly pleased with how clarifications were made by Polaron during the consulting phase. The installation team also received praise for their professionalism, work ethics, and punctuality. The company has been efficient and has communicated clearly on the progress of installations. With a high customer satisfaction rate, clients are looking forward to potential savings through the winter, as per their testimonies. However, the service is yet to disappoint any customers. The clientele is happy with the company's service, and they also recommend the service to their friends and family.

 

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PROS
recommend (12)
highly recommend ... (5)
very happy (4)
great service (3)
great company (3)
easy to work wit ... (2)
very professiona ... (2)
very efficient (2)
very professiona ... (2)
on time (2)
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Cons
stay away (2)
very disappointi ... (1)
waste your time (1)
disappointing (1)
wasted my time (1)
unhappy (1)
worst company (1)
unprofessional (1)

Polaron Solar Energy Reviews: 66. Average Rating: 4.5

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One of the worst companies I have ever dealt with. Initial inspection was unprofessional - guy comes in our house and stands on our furniture with boots on. Clearly had no idea what he was doing. Months later, they come to install brackets and don't have the correct hardware. Months later, the electrician comes out and leaves without doing anything because a bush is in his way. Months later and many emails, they finally respond as to what the issues were to complete the installation. Finally, after installing brackets on the roof, they came back with additional requirements and costs.... I had to supply an electrical conduit from outside to breaker panel inside. After that, they claimed I didn't have enough room on my panel box (wouldn't that be a fundamental issue on first inspection?), then they wanted an extra $500 for the AC hookup (surely that is part of the install??), and they want $800 to route the cables through the soffit instead of across the gutter. Stay away from this company!
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