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Scotiahvac
Scotiahvac
Scotiahvac
Scotiahvac

Scotiahvac

103 reviews
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+19024064328
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610 Wright Ave #128, Dartmouth, NS B3B 0H8, Canada Get Directions
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ABOUT   Services Excellence Summary

About Scotiahvac Scotia HVAC is a family business that operates across Nova Scotia, offering all manner of individuals from varied backgrounds fair treatment. Our company philosophy insists that all employees and customers deserve equal treatment. We will strive to ensure that your home has a dependable Heat Pump. With Scotia HVAC, the customer is always king. Whatever we can do to ensure that everybody leaves with a warm home and a smile on their face, we will do so. Our Red Seal technicians and electricians are fully trained and certified. They also agree to follow all industry standards. They are also proud of their profession and have a lot to be proud of. Scotia HVAC does not ask you to give us your business. Instead, we invite you to us so we can serve you before and after your purchase. Everyone is also eligible for our 24/7 telephone service.

 

SUMMARY   Reviews Summary

Scotia HVAC exemplified remarkable service to customers who recently changed over to heat pumps. Several customers praised the company's courteous customer service, the dedication of the electricians, professionalism of the Technicians, and the firm commitment. Initial installation was relatively successful, and many customers were also enthralled by the company's fast and effective quality of calls for maintenance services that was accompanied by the step-to-step visit for customers education, especially for who were changed from Oil HVAC to Heat pumps. Customers found the outstanding knowledge Mike and other staff showed in giving them insight into Heat Pump. Many customers expressed a strong exemplary recommendation for the company based on their experiences and were thrilled to find that their units were energy efficient. Yet, they were also thrilled to discover that their units were energy-efficient. The company's turnaround time to install the devices was quick, and this was a plus element. Any company dealing with heat pumps should consider the growing rise of Nova Scotia for high-quality services in Heat pump installation and Maintenancequipments.

 

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janet left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 02
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Pros & Cons

PROS
recommend (22)
highly recommend ... (10)
great service (7)
great experience ... (4)
recommended (4)
very professiona ... (4)
very friendly (3)
prompt service (3)
great company (3)
great customer s ... (2)
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Cons
disappointing (1)
useless (1)
not worth (1)
terrible service ... (1)

Scotiahvac Reviews: 103. Average Rating: 4.4

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Reviews (4) Google Reviews (99)
j
janet
on Trustanalytica
Fix negative reputation Fix negative reputation
Terrible service and even worse how they treat their customers. Stay far far away from them.
L
Lyndon
on Trustanalytica
Had a triple Novair system installed. My rep was knowledgeable and answered all my questions. Excellent group to work and deal with. I was impressed with the extra time the installer took to make sure it was as promised. Would highly recommend!
j
john
on Trustanalytica
Fix negative reputation Fix negative reputation
Our consultant Will Merrett assessed our needs and examined our electric panel. Because all the slots in the panel were full, he suggested they would use mini breakers to provide enough room in our panel for the heat pump and still maintain power to our electric heaters. On the install day there were not enough mini breakers on the truck to power the heat pumps so we decided to remove a breaker powering the electric heater in the back bedroom in order for them to get the new heat pump up and running. Unfortunately the back bedroom we removed the electric heat from is too far away from the heat pump to provide sufficient heat. I also questioned the upstairs unit that the installers decided to let drain on the lower roof rather than run the drain to the main unit where it could drain on the gravel. I was told the condensation would "evaporate" on the roof . Well it did not. Instead it pours down my wood siding and puddles on my wood deck all summer long and is beginning to rot the deck. I emailed the consultant who forwarded my concerns to the office. After a month without being contacted, I called the office and was told a service tech would be in touch the next day. Another month passed and I called again and was told a service tech would be in touch soon. Three months later I tried reaching out again and have yet to receive a call back. Decent install, decent product but zero service. I would recommend anyone else if you expect any service after the sale.
J
Jacqueline
on Trustanalytica
I just changed over from oil to heat pump today. John was the man that did the installation. He was very friendly and knowledgeable. I would definitely recommend this to anyone
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janet left a 1 star review
★☆☆☆☆
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1 year ago
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