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Review Keywords Analysis

  1. CA
  2. NS
  3. Halifax
Xtreme Moving Service
Xtreme Moving Service
Xtreme Moving Service
Xtreme Moving Service

Xtreme Moving Service

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3426 Dutch Village Rd, Halifax, NS B3N 2R8, Canada Get Directions
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ABOUT   Services Excellence Summary

Xtreme Moving Service is a professional and affordable moving service provider that can move you across the nation or just down the street. Our highly skilled staff and top-notch customer service mean you are never left in the dark about your move. We know that every client is unique, so we ask a lot of questions to better understand your needs. We want you to ask any question, and we are known for our quality, respectful treatment, and consistently excellent moving, packing, and storage services at a fair price while respecting our clients. If you choose us, you will know that Xtreme Moving Service is the best option for your move needs.

 

SUMMARY   Reviews Summary

The general overview of the reviews shows they are highly positive. The main points of the survey are great professionalism and efficiency in moving. Clients said the team members, particularly Hani and Jehad, and the great service they rendered, the punctual moments they reported for duty and their open communication both during and before the process. Another pivotal aspect was the packing and unpacking care shown for all household items. Plus, the company had amazing customer care and was always willing to go the extra mile. That was the case for Kent, who got remarkable support from the service offered in December 2018. Many reviewers like Kent also said that they would hire the company if they were to move in future. This mainly indicated a repeat job for the team, which is important since it shows the first experience was good enough to guarantee trust for the successive delivery. Kate, a customer in the last year, also said that she found the company helpful and quick to fix a problem she encountered with the agreement. This is good for the company since most movers are carrying goods worth amounts of money and therefore need a person to monitor and fix any problem associated with the move. This means that customer care is essential in the moving job. All in all, most customers rated the service to be above average even though they thought they wanted to have a longer agreement than the one they socialized with. This shows the company was not only perfect but also affordable. Most customers liked Claire also reported happiness after they were through with the quick job of moving they had given to the company. Where the survey says the customer was disappointed for other reasons, they meant that the company had a never-effort and that it had made very limited damages. This is a good thing to show that companies who make extra efforts will most always have some problems, but problems associated with moving. Companies that fail originate from those that have internal scraping and low customer care. Therefore, this is a major point that the company needs to work on to improve further. Ultimately, this is a very good company for people looking for cost-effective and professional movers.

 

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Pros & Cons

PROS
recommend (25)
on time (13)
highly recommend ... (10)
very professiona ... (7)
use them again (7)
very friendly (4)
great experience ... (4)
very helpful (4)
great job (3)
worked quickly (2)
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Cons
not recommend (2)
unprofessional (2)
scratches (1)
extremely rude (1)
disappointed (1)
very disappointe ... (1)
awful (1)
poor service (1)
frustrating (1)
very frustrating ... (1)
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Xtreme Moving Service Reviews: 100. Average Rating: 4.0

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