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  1. CA
  2. ON
  3. Brampton
Pet Valu
Pet Valu
Pet Valu

Pet Valu

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55 Mountainash Rd, Brampton, ON L6R 1W4, Canada Get Directions
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ABOUT   Services Excellence Summary

Salon Salon in Your Store Tailored for Your Pet

 

SUMMARY   Reviews Summary

The bulk of customer reviews were overwhelmingly positive, and the reviewers expressed their satisfaction with the store's pet supply selection and friendly and helpful customer service. The staff at the Mountainash location have been identified as crucial in helping pet owners to navigate the multitude of pet products and dog training methods available, reducing the anxiousness and enabling customers to be informed when making their purchases, particularly as first-time pet owners. Owners Sweta and Pam, who work at the store, as well as the unknown workers at the store, are praised for their outstanding customer service and care for the pets. Almost all customer reviews refer to Pam. Grooming services are also highly praised, with many customers having a good experience with groomer Pam and her work. The pet grooming service is a top priority for the friendly store staff, which provides a safe and welcoming environment. Clients are generally pleased with this establishment. The customer service is undoubtedly a priority for the highly rated store, both from clients buying pet food and from people bringing their pets to get groomed. Several customers affirm that the staff are excellent and treat both their pets and them well, forming an inviting family environment. Most customers provide the highest average score or four stars. Some customers return every six to eight weeks to have their dogs or cats groomed. Pet Valu groomers make pets and their owners feel welcome at the store, easing pet owners' anxiety. Customers can have a full-service grooming package and pamper their fur babies by getting a bath, hair clipping, ear cleaning, teeth brushing, nail filing, and a spritz of perfume. Many customers are regulars who appreciate the store's fun atmosphere and convenient pet presence. Owners will do it otherwise, buying more expensive products or getting more stress than they need. Most customers say the staff is knowledgeable and processes purchases quickly. The store's customers are faithful and generally satisfied. They find anything their pets need in the store, and they are happy with the employees' adaptability and customer-centric attitude when it comes to processing the orders. Pet Valu Mountainash has indeed understood the importance of treating their clients well and providing the exceptional service necessary to grow in the customer service reviews and produce delighted customers. I has a loyal group of customers who find it more a home and a store to cohabit. The place was founded as a family-friendly paradise with excellent customer service. The spotlight is on the staff and the way they handle and serve customers, according to the satisfied customers. Most of the reviewers have had an excellent personal experience in the store and recommend it to others. The atmosphere is homely, relaxed, and safe, especially for the dogs they bring for grooming, and they explains why there are mostly positive comments about how the store is clean and the groomers are friendly and gentle, and this is the customers from Aaron who find the environment clean, making most of them annoyed inside the store because their pets accept it. Pet Valu Mountainash has indeed a different and competitive edge in the market. It has always been different due to the quality of the products it stocks. The customers are also aware of the advantage the store gave them by always being at their premises on time to purchase or put an order. It made them not wait for a product for a long time. It was able to provide the products anytime they needed them. This has made it easy for most customers to save an amount of money compared to when they buy from other retail stores to save the time in shopping for a product like that, except for the overall price of the components they require in taking care of their pets. So it is good to support all the expected sales goals without any struggle because most customers in the store would walk in and find what they want, leave in the required time. The store is therefore pocket-friendly and will offer clients a good time in the store, including the pets coming for grooming. Shopping was also encouraged because most of the customers day are planned, and time-saving is useful. There was a time when I bought something in the store, I was given a receipt. Kai was a piece of a record indicating they were loyal customers, and they received a gift from Pet Valu Mountainash. The store was so good to its customers and was able to encourage them to purchase the products they loved from the store and help them even plan May it happens because the store was able to understand them and get to know more about their pets. I also suggest they are doing fine and need to keep it up because they are still leading in customer service.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (8)
very helpful (7)
very friendly (5)
highly recommend ... (5)
great service (4)
excellent custom ... (3)
recommended (3)
highly recommend ... (3)
very knowledgeab ... (3)
accommodating (3)
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Cons
unorganized (2)
over priced (1)
unprofessional (1)
waste of time (1)
horrible (1)
disappointed (1)
so disappointed (1)
think twice (1)
much pain (1)
worst experience ... (1)

Pet Valu Reviews: 100. Average Rating: 4.3

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